T & T Auto Body Reviews

The overall sentiment in reviews for T&T Auto Body is strongly positive, especially regarding vehicle repairs and services. Customers frequently mention Tony and his team, commending their superior craftsmanship, transparent communication, and a personal touch, such as detailing and organizing vehicles post-repair. Several reviewers highlight a reliable and supportive process, often noting stress-free insurance navigation. However, there are negative experiences pointing to unresponsiveness and, in one instance, a problematic service issue that was escalated.

Frequent themes include praise for the professionalism and friendliness of both Tony and his staff, as well as satisfaction with repair results—such as a car looking "brand new" or a "breathtaking" repaint. Value is another positive, with one review noting much lower costs than competitors. Yet, communication breakdowns are apparent in two reviews, where customers faced difficulty obtaining quotes or follow-up. A highly negative review cites a dispute regarding vehicle release and technical competency.

Overall, T&T Auto Body is regarded by most reviewers as a reliable car body shop with strong repair expertise and caring customer service, especially for collision and routine maintenance work. While the majority of feedback centers on the high quality of repair and approachable staff, potential customers in the region should also consider the few reports of communication and service gaps when evaluating this Sullivan County-area provider.

T&T Auto Body is a car body shop specializing in automotive repair, restoration, and general maintenance. The company services a variety of vehicles and handles tasks such as collision repairs, repainting, part replacements, and vehicle detailing. Services are delivered in-person at their automotive facility.

The company operates through direct engagement between customers and staff, often coordinating assessments, insurance processes, repairs, and vehicle pickup. Most work is conducted onsite by a team led by Tony, with support from office and repair personnel. Scheduling, quoting, and follow-up are primarily managed via phone and in-person visits.