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Dallas Collision Center Reviews

Rated 4.8 based on 844 Reviews

2964 Irving Blvd, Dallas, TX 75247, United States

Car Body Shops Dallas

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Reviewers consistently note a highly positive experience with Dallas Collision Center, citing ease of process, excellent communication, and high-quality repairs as core strengths. Many customers reference the professionalism and courtesy of specific staff members such as John and Melissa, as well as detailed, regular updates throughout the repair journey. Criticisms are notably absent in recent feedback, with praise dominating the comments.

Common feedback includes exceptional attention to detail in both repairs and customer communication. Customers across Dallas value the staff’s proactive coordination with insurance companies and the thorough cleanliness of their vehicles upon return. Specific mentions of perfect color matching, careful handling of luxury cars, and friendly, accessible service staff recur throughout the reviews.

Overall, Dallas Collision Center is regarded as a reliable and preferred choice for collision repair in Dallas. The business is consistently recommended by repeat customers and generates trust by delivering vehicles in pristine condition, maintaining open communication, and providing a seamless client experience from intake to delivery.
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What Customers Are Saying About Dallas Collision Center?

absolutely amazing

so easy and stress free

customer service was exceptional

great experience both times

incredible communication and dedication

Color matched exactly

returned in pristine condition

did an amazing job

simple stress free experience

impressed and pleased with the service

Trustguide extracts key phrases from reviews about Dallas Collision Center and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Dallas Collision Center's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Dallas Collision Center Ratings

5

As of Based on 844 revies as of Jun 15, 2025

Dallas Collision Center Score

100%

As of Based on 844 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 844 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Dallas Collision Center's publicly available reviews View source

Re Ann Polasek rated Dallas Collision Center 5 stars
2 months ago
Dallas Collision Center was absolutely amazing! The entire process was so easy. My car looks great and its like the damage never even happened. In addition to repairing the damage on the outside, my interior was so clean and in way better condition than when I dropped it off. Customer service is top notch! Hopefully I won't be back but if you need collision repair, Dallas Collision is definitely top tier.
Alexa Conner rated Dallas Collision Center 5 stars
4 months ago
Dallas Collision has made the repair process so easy and stress free!! John literally took care of everything including dealing with both insurance companies involved in my repair and keeping me updated on the process each week. Now speaking to the actual body work, I cannot tell you how much time I spent looking high and low for a place to bring my 2023 Audi Q5. I have worked so hard for my car and I was so SCARED I would bring it somewhere that would not do the job right (since my car is still under warranty) But Dallas Collision really knows what they are doing. My car looked so good when I picked it up that I was scared to drive it home because I didn’t want to put another scratch on it! 🤣 It feels like it even runs better than before I dropped it off. I HIGHLY recommend this place for any body work you need!!
Diane Blumin rated Dallas Collision Center 5 stars
4 months ago
Dallas Collision Center is fantastic. Their customer service was exceptional. They kept me in the know of what was going on with my car. When I got the car back it was spotless and looked great. Best was they worked so well with my insurance company on my claim.

Frequently Asked Questions About Dallas Collision Center

How does Dallas Collision Center keep customers updated during repairs?

Staff provide consistent updates throughout the repair process, including progress reports via text or phone. Customers are kept informed on key milestones, completion timelines, and insurance matters from intake until pickup.

Will my car be returned clean after repairs?

Yes, reviewers note that cars are returned in a spotless, often better-than-before condition after repairs. Attention is paid to both the exterior work and the cleanliness of the vehicle interior.

Can Dallas Collision Center work with my insurance company?

Yes, the team regularly handles insurance claims directly with various providers, helping to streamline paperwork and communication for the customer during the repair process.

About Dallas Collision Center

Car Body Shops
Dallas Collision Center provides automotive collision repair services for cars in the Dallas region. The company specializes in both minor and major body repairs, paint work, bumper fixes, and restoration of vehicle aesthetics, serving a range of car makes and models, including luxury and late-model vehicles. Services are delivered in-person at their repair facility.

The company’s operation involves direct coordination with insurance companies, hands-on communication with clients, and detailed repair processes. Staff members issue regular progress updates, answer questions, and return vehicles in a clean, restored state. Emphasis is placed on professional standards, accurate color-matching, and timely fulfillment of repair commitments.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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