Express Rent a Car Reviews
Rated 4.7 based on 96 Reviews
Car Rental in London
90-91 Crawford St, London W1H 2HD
Published on
January 12, 2024
Last updated
July 10, 2025
The overall reputation of Express Rent a Car can be discerned as generally positive based on the data pulled from the latest customer reviews. Customers repeatedly commend the service for its efficiency, exemplified by Ashi and Georgina’s prompt responses via WhatsApp and the straightforward booking process. The provision of high-quality vehicles in excellent condition and the range of available selections, particularly noted for the luxury brand BMW, receive specific acclaim, reflecting the company's dedication to fleet maintenance and variety. Services such as airport pick-up and delivery are highlighted as super convenient, enhancing the customer experience. Additionally, flexibility and professionalism of staff during rental periods, including weekends, are praised, contributing to the perception of a stress-free experience. The trend in feedback suggests a consistent preference for Express Rent a Car over larger international chains, acknowledging its competitive pricing, value for money, and the reliability of its services over many years of operation.
Express Rent a Car maintains high standards for vehicle maintenance and quality control. Reviews often mention the vehicles as being new and in impeccable condition, which suggests that the company prioritizes regular servicing and cleanliness for customer satisfaction.
The airport pickup and drop-off services are considered super convenient by customers. You would need to arrange these services with the company at the time of your booking, and a staff member would facilitate the pickup and return of the rental vehicle at the designated airport.
Yes, Express Rent a Car provides good communication channels, including messaging via WhatsApp. Customers report receiving prompt responses and being able to contact the company outside of standard business hours for convenience.
Welcome to Express Rent-a-Car; we pride ourselves on providing a friendly and flexible service at all times, with a range of benefits that sets us apart from the competition. Our competitive rates, flexible attitude and friendly team have helped to make us the first choice for car rental in London for many people. We are open 7 days a week and every car in our well maintained, low mileage fleet comes with fully comprehensive insurance and 24/7 breakdown cover. We provide a delivery and collection service to all major London airports so whenever you are travelling to or from Heathrow, Gatwick, Luton, City or Stansted, give us a call and let us arrange your onward transport.
