The overall reputation of Royal Rentals appears to be highly positive, as evidenced by the recent reviews provided. Customers commend the company for its professionalism, politeness, and exceptional attention to detail. Recurrent themes in the feedback include the high standard of service, immaculate condition of the rental vehicles, and the seamless experience from initial contact to vehicle return. The company's availability over the phone and the readiness to respond promptly, even outside standard business hours, underscore their commitment to customer satisfaction. Moreover, the personal touch in service delivery, such as delivering a birthday surprise, and the willingness to accommodate special requests, such as last-minute rentals or changes in hire duration, are highly appreciated by the clients. Royal Rentals seems to be able to foster trust with international clients, showcasing adaptability and reassurance throughout the rental process. The fleet, including luxury and high-performance vehicles, is mentioned frequently and seems to play a significant role in customer choice, with particular emphasis on the maintenance and presentation of the cars.
Royal Rentals Reviews
Rated 4.6 based on 157 Reviews
Suite 35 Berkeley Square, London W1J 5BF
Car Rental | London
