Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

SIXT Car Hire - London Victoria Reviews

Rated 4.1 based on 520 Reviews

Victoria St, London SW1E 5ND

Car Rental | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the reviews for SIXT Car Hire - London Victoria, it becomes apparent that the company's reputation is influenced by a blend of commendable customer service and some concerning experiences. A significant number of customers praise the service for its flexibility, new and clean vehicles, as well as the convenience offered by the online booking system. The professionalism exhibited by certain staff members like Sufian and Muhammad, who have gone above and beyond to accommodate customers, contributes positively to the company's image. However, there are explicit instances of dissatisfaction where customers have felt mistreated by staff, especially with regard to communication on bookings and additional charges. The inconsistency in service quality, alongside issues with transparency over fines and fees, seems to be an area that can potentially tarnish the company's reputation if not addressed.

Read more

What Customers Are Saying About SIXT Car Hire - London Victoria?

Trustguide uses AI to extract key phrases from reviews about SIXT Car Hire - London Victoria and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of SIXT Car Hire - London Victoria's customers had a positive experience.

Positive
Neutral
Negative

SIXT Car Hire - London Victoria Ratings

5

As of Based on 520 revies as of Jan 12, 2024

SIXT Car Hire - London Victoria Score

As of Based on 520 revies as of Jan 12, 2024

Got a busrning question about SIXT Car Hire - London Victoria?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 520 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of SIXT Car Hire - London Victoria's publicly available reviews View source

C H rated SIXT Car Hire - London Victoria 5 stars
2 weeks ago
Renting a car can be a convenient and flexible option for travelers, offering the freedom to explore destinations at their own pace. The process typically involves choosing from a diverse fleet of vehicles to suit individual needs, whether it's a compact car for city maneuverability or an SUV for family adventures. Rental agencies often provide competitive pricing, especially when booking in advance or opting for package deals that include insurance and other amenities. However, it's crucial to carefully review rental terms, as additional fees for mileage, fuel, or late returns can add up. The condition of the rented vehicle should be thoroughly inspected before departure to avoid disputes upon return. While renting a car provides autonomy, users should consider alternative transportation options, environmental impacts, and local regulations, ensuring a well-informed and responsible travel experience.
Nasya Ng rated SIXT Car Hire - London Victoria 5 stars
2 weeks ago
Our booking was automatically cancelled because we were late. Despite this, Sufian and Muhammad did their best to get us another car. They managed to clean a car that was luckily returned at the same time that we desperately needed one. Sufian was also able to use our original booking to book the new car and gave us a very good rate. Really appreciate the help and highly recommended to rent your car here.
Adeel Chaudhary rated SIXT Car Hire - London Victoria 5 stars
2 weeks ago
Sixt cars are generally quite new, clean and they cater well to customer's demand. I was worried about picking up the car I wanted from Victoria station due to central London logistics as well as being a new year day. But the chaps at the office were extremely helpful and special thanks to Mr. Ahsan for being compassionate and generous. My experience was great and I got an exceptional deal too.

Frequently Asked Questions About SIXT Car Hire - London Victoria

What should I be aware of when renting a car from SIXT Car Hire - London Victoria?

When renting from SIXT Car Hire - London Victoria, ensure that you're clear on the rental terms to avoid additional fees for mileage, fuel, or late returns. It's recommended to inspect the vehicle's condition thoroughly before departure and to be aware of local regulations such as congestion charges to prevent unexpected fines.

What do customers say about the condition of the vehicles from SIXT Car Hire?

Customers frequently praise the condition of the vehicles from SIXT Car Hire - London Victoria, noting that they are generally new, clean, and well-maintained.

Have there been any notable customer service issues at SIXT Car Hire - London Victoria?

Yes, some customers have reported issues with customer service, including unfriendly interactions with staff, inconsistency in service, miscommunication, and hidden fees regarding waiting times and traffic fines.

About SIXT Car Hire - London Victoria

Car Rental

SIXT Victoria car hire is ideally located if you’re looking to pick up your hire car as soon as you step off the train in London. You’ll find our Victoria branch inside the station, next to platform 7.Our fleet in London includes both economy and luxury vehicles. Whether you want an affordable hatchback to get around the busy streets of London or a more spacious estate or people carrier, we have you covered. Find hire cars from premium brands such as Jaguar, BMW and Audi.We also offer extras and upgrades to add to your package. For instance, you can select child seats, extra mile packages and sat navs. You can return your hire car 24/7 by parking in the SIXT spaces in the APCOA car park inside Victoria Station.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.