homepage
/
Edinburgh
/
Flooring Contractors
/
Edinburgh Flooring Company
Edinburgh Flooring Company

Edinburgh Flooring Company Reviews Summary

Flooring Contractors | Edinburgh

What do customers say about Edinburgh Flooring Company?

As of Apr 15, 2024, 114 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 15, 2024
Last updated
April 15, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
114
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Edinburgh Flooring Company's customer reviews analysis

The Edinburgh Flooring Company has consistently garnered positive feedback from customers, focusing on their professionalism, efficiency, and quality of work. The recurring theme across the reviews is the transformation of spaces, with customers remarking on how new flooring has revitalized their homes, contributed to increased warmth, and allowed for seamless transitions between rooms. Another notable pattern is the ease of working with the company’s team—from giving them free rein of the house to quick communications and receiving informed advice on minor questions. Customer experiences seem to be significantly defined by the team's attention to detail, reliability, and ability to recommend other reputable services when necessary. Customers also emphasize the aesthetic improvement and the practical benefits of the flooring. While reviews are overwhelmingly positive, providing a robust reputation for the company, any criticisms are not evident in the given feedback, suggesting a high level of satisfaction among the clientele.

Positive Feedback

Positive customer feedback for the Edinburgh Flooring Company highlights several key aspects of the company's service. The quality of the flooring work, mentioning specifically the beautiful finish and transformative effect it has on their homes, stands out as a significant commendation. Customers are particularly pleased with the perceived value for money, citing the aesthetic improvements and potential for easier heating as notable benefits. The reviews also commend the team's professionalism, including efficient work practices, clear and sound professional communication, and the ability to work unsupervised, which demonstrates a high level of trust. Flexibility and the provision of additional recommendations for related services like painting and plumbing also enhance customer experiences. The company’s rapid response and complete service delivery within short time spans are frequently praised, indicating effective project management.

Concerns and Threads

The provided reviews do not explicitly mention any negative aspects, hence it is difficult to objectively present any key negative feedback about the Edinburgh Flooring Company. Given the lack of critical feedback, it might be inferred that any negative experiences are outliers or that dissatisfaction is significantly minimal compared to the positive experiences shared by the majority. Without specific negative reviews, it is not possible to identify or highlight areas of improvement or customer dissatisfaction within this dataset.

Frequently asked questions about Edinburgh Flooring Company

Can I trust the Edinburgh Flooring Company to work in my home unsupervised?

According to customer reviews, the Edinburgh Flooring Company has been entrusted with house keys and left to work unsupervised, indicating a high level of trustworthiness and professionalism from past clients.

How does new flooring from the Edinburgh Flooring Company affect home aesthetics and practicality?

Reviews consistently note that new flooring from the company significantly improves the visual appeal and feel of homes. It can make spaces look larger, connect rooms smoothly, and may contribute to easier heating and maintenance.

Does the Edinburgh Flooring Company offer additional services beyond flooring?

Mark and his team are noted for providing excellent recommendations for additional services such as painting and plumbing which might be required during flooring installations.

Recent customer reviews and testimonials for Edinburgh Flooring Company

Edinburgh Flooring Company
Talia Sarafilovic
5-Star
5 months ago
Edinburgh Flooring Company are fantastic to deal with and did a great job of flooring a siginficant portion of my house. I'm so pleased with the new floor, it has changed the look and feel of the house completely, and its now much warmer too! I was out the house the whole time the guys were in, I gave them keys and they were happy just cracking on. Highly recommend Edinburgh Flooring Co.
Edinburgh Flooring Company
Louise Miller
5-Star
2 months ago
My horrible tatty old floors (original boards that were never designed to be sealed and sanded) have now been replaced by beautiful clean smooth oak. Very professional job completed in the estimated time. Once these rooms have been redecorated it will be like living in a new house. Worth all the money for the "aah" when I come in the front door. Should make the house easier to heat too.
Edinburgh Flooring Company
Valerie Moar
5-Star
a year ago
Edinburgh Flooring have just installed new flooring throughout my flat and did a fantastic job. The team were professional and fast and having the flooring put in was really straightforward. I’m delighted with my floors, they look amazing. The colour of the wood is a perfect match for the colours of the rooms and furniture. Having the flooring in the entire flat was ideal for me. It all flows from room to room and makes even smaller spaces look bigger. I highly recommend Mark and his team. Delighted with my floors.
Read all reviews

About Edinburgh Flooring Company

Flooring Contractors
When you visit our shop at the Edinburgh Flooring Company you will find an extensive range of natural, well crafted and high quality engineered floors and hardwood flooring. We can offer you premium quality products from trusted brands such as Kährs and Ted Todd. We also supply a wide range of beautifully designed and luxurious Moduleo floor tiles. You will find professional, helpful and friendly staff who will be able to assist you in identifying the best flooring options for your home or business. Our experience means we can advise and answer any queries you may have about the flooring products or fitting.
Expand