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Dream A Pillow Reviews

Rated 1.2 based on 50 Reviews

10575 Newkirk St Suite 760, Dallas, TX 75220, United States

Online Stores | US

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

The array of reviews for Dream A Pillow suggests a significant dissatisfaction among customers, specifically with order fulfillment and customer service response. A recurring theme points to a chronic failure in delivering products – with orders placed as far back as November and December 2022 remaining unfulfilled well into the year 2023. Customers reflect a sentiment of neglect as multiple attempts to contact the company via email and phone have reportedly been ignored or met with assurances of imminent shipping that have not materialized. Patterns of non-responsiveness and ineffective communication imply that the company struggles with both its supply chain and customer relations protocols, leading to a majority perception of Dream A Pillow as potentially fraudulent.

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What Customers Are Saying About Dream A Pillow?

Trustguide uses AI to extract key phrases from reviews about Dream A Pillow and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Dream A Pillow's customers had a positive experience.

Positive
Neutral
Negative

Dream A Pillow Ratings

1

As of Based on 50 revies as of Jan 18, 2024

Dream A Pillow Score

As of Based on 50 revies as of Jan 18, 2024

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Customer Reviews

As of Mar 13, 2024, 50 customers have reviewed this business and rated it 1.2 Star out of 5. Trustguide conducted an in-depth analysis of Dream A Pillow's publicly available reviews View source

Mariah rated Dream A Pillow 1 stars
a month ago
Do NOT order anything from this company. I ordered a pillow in December 2022 and it is now the end of November 2023 and the pillow was never delivered. I have emailed the customer service email address and submitted numerous order cancellations, all with ZERO response from the company. Been unable to get my money back. Huge scam, buyer beware!
Mrs. Frankenstein rated Dream A Pillow 1 stars
3 months ago
This is a disgusting company. We ordered a pillow in Nov of 2022 and here it is the end of September in 2023 and still no pillow. You can't call the number it doesn't go anywhere. Your emails will go unanswered. I had one email reply tell me that my pillow was going to ship in a few business days but never got the tracking. They stole our hard earned money. DO NOT BUY FROM THESE PEOPLE! DONT DO IT!
James Fox rated Dream A Pillow 1 stars
3 months ago
DO NOT USE THIS COMPANY!!! Ordered a pillow back in December of 2022. Never received it. Emailed them numerous times and kept getting told it would be ready soon. Eventually asked for my money back and never got a reply ever again. Complete scam.

Frequently Asked Questions About Dream A Pillow

What should I do if I haven't received my order after several months?

If you have not received your order within a reasonable timeframe, it is advisable to reach out to the company's customer service via email or phone. If there is no response or resolution, consider escalating the issue through a dispute with your payment provider or credit card company.

Are there any customers who have received their pillows?

Based on the reviews provided, no positive customer experiences have been shared. It appears that all the reviewers have experienced issues with receiving their orders. For more comprehensive information, you may want to seek additional reviews or contact the company directly.

How can I ensure a reply from customer service when inquiring about my order?

Given the reported unresponsiveness to customer inquiries, it seems difficult to guarantee a direct reply from the company. However, keeping records of all communication and following up persistently may increase the chances of a response. If these attempts fail, consider taking further action such as reporting the issue to consumer protection agencies.

About Dream A Pillow

Online Stores

COMPLETE SCAM

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.