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Simply Wigs Reviews

Rated 4.7 based on 200 Reviews

2d, Spa Fields Industrial Estate, Off New St, Slaithwaite, Huddersfield HD7 5BB

Online Stores Huddersfield

Published on
August 25, 2025
Last updated
August 25, 2025

Reviews Summary

Overall, sentiment towards Simply Wigs is highly positive, with reviewers emphasizing the professionalism, empathy, and expertise of the staff. Customers repeatedly mention specific team members such as Sue and Laura, and describe experiences at the studio as supportive and comfortable. A few critiques are present, such as dissatisfaction with the new website design and slow delivery for American-sourced wigs, but these are noted as exceptions in otherwise positive feedback.

Common feedback includes praise for the extensive wig selection, ease of ordering, and clear communication from staff throughout the purchase process. Customers consistently highlight the comfort of private fitting rooms, knowledgeable advice regarding style and fit, and non-pressured sales appointments. Several reviewers mention the impact of the service on their confidence and self-esteem, which reflects the company’s sensitivity to customers’ needs during what may be a personal purchase.

Based on customer reviews, Simply Wigs has established a strong reputation as a reliable and supportive wig shop, particularly for those experiencing hair loss. Their operations in locations such as Slaithwait and positive experiences from visitors traveling from other areas, like Blackpool, further reinforce their credibility. Simply Wigs is regarded as a professional provider in their region, appreciated for both service quality and genuine care.
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What Customers Are Saying About Simply Wigs?

Sue was lovely - patient, kind & offering gentle guidance & honesty.

the ease of telephone and email contact with sympathetic and informative staff

go above and beyond

arrived promptly and well packaged

so kind and very friendly

the service was excellent and the wig purchased was perfect

Laura was extremely helpful beforehand

very friendly and helpful during the appointments

most professional, helpful, knowledgeable staff

have always been happy with the service

Trustguide extracts key phrases from reviews about Simply Wigs and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Simply Wigs's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Simply Wigs Ratings

5

As of Based on 200 revies as of Aug 25, 2025

Simply Wigs Score

90%

As of Based on 200 revies as of Aug 25, 2025

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Customer Reviews

As of Aug 25, 2025, 200 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Simply Wigs's publicly available reviews View source

Rebecca Richards rated Simply Wigs 5 stars
a week ago
Always a bit anxious about buying a new wig, it’s such a personal thing - but I’d heard such good reports about Simply Wigs that I thought it’s worth the journey over from Blackpool. I’m so pleased that I did. Sue was lovely - patient, kind & offering gentle guidance & honesty. A nice studio too with good lighting - it makes such a difference. Thank you Sue and the SW team. Rebecca x
Gillian Catling rated Simply Wigs 4 stars
a month ago
I most appreciate the large choice of wigs and the ease of telephone and email contact with sympathetic and informative staff. Ordering is easy and regular posts give good advice. My only frustration has been the length of time it can take to receive an American shipping but Simply Wigs do all they can to deliver as soon as possible and I really like the product when I do get it.
Felicity Jones rated Simply Wigs 5 stars
a month ago
Incredibly helpful staff who go above and beyond. Always keep me updated on the progress of my online orders and have offered sizing advice, colour advice and alternatives. Can't thank Simply Wigs enough for making wig shopping so enjoyable. Highly recommend 😊

Frequently Asked Questions About Simply Wigs

Can I try wigs on in a private setting before purchasing?

Yes, Simply Wigs provides private fitting rooms at their studio, allowing customers to try on several wigs and receive individual guidance from staff before making a decision. Appointments are recommended to ensure privacy and personal attention.

How does Simply Wigs assist with choosing the right wig style and fit?

Staff at Simply Wigs offer expert advice on sizing, color, and style, as well as alternatives. Many customers mention receiving helpful, honest recommendations during their visits or through online and telephone communications.

Are there any issues related to delivery times or website features?

Some customers have noted delays in receiving American-sourced wigs and expressed frustration with recent website changes that affect viewing available wig colors. Staff strive to update customers and work to resolve these issues promptly.

About Simply Wigs

Online Stores
Simply Wigs is a wig shop specializing in the sale of wigs and hairpieces for individuals experiencing hair loss or seeking hair alternatives. The company operates both an in-person studio, with private fitting rooms, and an online store, providing a wide range of wig styles and colors through direct purchases and appointments.

Operationally, Simply Wigs offers customers online ordering, telephone and email support, personalized consultations, and appointments for in-person fittings. Staff offer guidance on selection, sizing, and color choices, and customers may try on multiple wigs in private before making a decision. The business maintains transparent processes with regular communication and order updates.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.