District Veterinary Hospital Brookland appears to cultivate a positive reputation through the personalized and professional care its staff provides. Key factors contributing to customer satisfaction include detailed and caring communication from vet techs such as Dr. Raftery and Anastasia, who are praised for their proficiency and compassionate approach. The facility itself noted as clean and with convenient amenities like an online portal and parking. However, the perception of value for money is mixed, with some clients feeling services are pricey, although not necessarily unreasonable for routine care. The experience with lab result turnaround times has left certain clients dissatisfied, citing delays and generic responses from staff. Additionally, a concerning allegation of unprofessionalism and implied discrimination may indicate a need for the hospital to assess and address inclusiveness and customer service practices.
District Veterinary Hospital Reviews
Rated 4.6 based on 352 Reviews
3748 10th St NE, Washington, DC 20017, United States
Vets | Washington, DC
