Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Dc Glass Doors And Window Repair Reviews

Rated 3.1 based on 23 Reviews

South #90105, 601 13th St NW Suite 900, Washington, DC 20005, United States

Window Fitters | Washington, DC

Published on
February 22, 2024
Last updated
March 13, 2024

Reviews Summary

The company reputation of DC Glass Doors and Window Repair appears to be predominantly negative based on the customer experiences detailed in the reviews. Customers consistently bring up issues related to professionalism, punctuality, communication, and overall service quality. Instances of missed appointments, delayed or non-existent follow-ups, and challenges in obtaining refunds appear to be common grievances. Despite these issues, there are isolated incidents of positive feedback, suggesting some variability in experience, with praise for quick response times and satisfaction with emergency services. It is evident that the negative elements tend to overshadow the positives, generating a consensus that potential clients should approach this company with caution.

Read more

What Customers Are Saying About Dc Glass Doors And Window Repair?

Trustguide uses AI to extract key phrases from reviews about Dc Glass Doors And Window Repair and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Dc Glass Doors And Window Repair's customers had a positive experience.

Positive
Neutral
Negative

Dc Glass Doors And Window Repair Ratings

1

As of Based on 23 revies as of Feb 22, 2024

Dc Glass Doors And Window Repair Score

As of Based on 23 revies as of Feb 22, 2024

Got a busrning question about Dc Glass Doors And Window Repair?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 23 customers have reviewed this business and rated it 3.1 Star out of 5. Trustguide conducted an in-depth analysis of Dc Glass Doors And Window Repair's publicly available reviews View source

Sarah Potter rated Dc Glass Doors And Window Repair 1 stars
a year ago
The worst company. Do not use them. It took them over a month to get back to me about my door and they still did not fix it and charged me a fee to get my refund back. They are a bunch liars and terrible. Do not waste your time. EDIT: they just responded to this review 5 years later asking me to change it and that it has been resolved when it very much so has not been resolved and I still think about them to this day how much of a scam they are. DO NOT TRUST THIS COMPANY.
locksand lace rated Dc Glass Doors And Window Repair 1 stars
7 years ago
I set up an appointment for this company to come measure my door and give me an estimate to install glass in my balcony door. First they missed the appointment and i had to keep calling to get someone on the phone to reschedule then i asked for a written proposal and had been calling for a week. Spoke to someone on the phone and they said they would get the measurements from the technician then email me the proposal. Days went by and i still hadn't received it. Called again today and they told me i had to pay $35 just to have a proposal emailed to me. Why would they not tell me this at the beginning? I would have had no problem with it and who charges to have a proposal emailed but didn't charge to come out? If you value professionalism I recommend that you do not use this company. After i wrote this review they called my phone to tell me to don't call them while using foul language. I'm warning everyone, use this comapny at your own risk. The positive reviews are probably just some friends that they got to leave them a review to make them look good. Truly the most unprofessional company i have ever dealt with.
Brian Hillery rated Dc Glass Doors And Window Repair 1 stars
7 years ago
Extraordinarily unprofessional, I have no idea how they stay in business. After placing down a deposit on March 31st for a commercial glass door, and being told the door would arrive and be installed two weeks later, I was informed today, May 4th, that I would be receiving a refund of my deposit, with no explanation as to why the contracted work would not be completed. Stay away from this company. The owner will run you around in circles. They rescheduled more times than I can remember at this point. Terrible way to treat clients.

Frequently Asked Questions About Dc Glass Doors And Window Repair

What should I expect in terms of response and follow-up when working with DC Glass Doors and Window Repair?

Based on customer feedback, response and follow-up times can be inconsistent. While some customers reported quick responses, especially in emergencies, others faced delayed or non-existent follow-ups.

Are there any hidden fees I should be aware of before requesting a service from DC Glass Doors and Window Repair?

Some reviews indicate that customers were surprised by additional fees, such as being charged for an email proposal. It's advisable to clarify all potential charges upfront.

Can I trust the company to be professional and punctual during the service?

Customer experiences with professionalism and punctuality have varied. There are reports of missed appointments and rescheduling, suggesting that while some customers had a positive experience, others did not.

About Dc Glass Doors And Window Repair

Window Fitters

DC Glass Doors and Window Repair is the marketing brand connecting you with local DC Glass Contractors. We work with local businesses that are very likely to have served you or your neighbors at some point. With a focus on Residential services, We have superior expertise the fields of window repair/replacement, Patio door repair/replacement, and Emergency 24 hour service for all glass related residential incidents. Cracked and broken glass are a great risk to the security of your store and merchandise. Make sure you hire a reliable company to install your glass panels and take care of your immediate needs.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.