Common feedback includes praise for the cozy atmosphere, value for money, and the café's suitability for quiet relaxation or social gatherings. Many regular customers mention the consistency in service quality over the years and improvement in food offerings. Team members are appreciated for their efficient service, and the management’s visible commitment is regarded positively across Birmingham, particularly in Moseley.
Overall, Damascena Cafe is regarded as a reputable dining spot in Birmingham, especially for those seeking a relaxed and friendly environment. Repeat visits and long-term patronage reinforce its positive local reputation for both food and hospitality.