AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Panera Bread logo

Panera Bread Reviews

Rated 4.2 based on 877 Reviews

1189 E Arques Ave, Sunnyvale, CA 94085, United States

Cafes Sunnyvale

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

The overall sentiment of customer reviews for Panera Bread in Sunnyvale is positive, with guests frequently praising the staff’s friendliness, cleanliness, and inviting atmosphere. Commonly mentioned employees like Adan, Nohemy, Emmanuel, and Eva contribute to a welcoming environment. Reviewers appreciate features like quick service, outdoor seating, and well-maintained dining spaces, though some note occasional order errors or lapses in upkeep, such as untended drop-off stations.

Recurring themes include attentive customer service, a broad variety of fresh sandwiches and salads, and the convenience of a spacious, less-crowded setting. Customers value the high quality of the food, efficient ordering, and amenities like free Wi-Fi and easy seating. Some feedback highlights areas for improvement, notably in order accuracy and ongoing cleanliness during busy periods. Operational details—like well-stocked beverage stations and varied menu options—are mentioned frequently.

Overall, Panera Bread enjoys a solid reputation in Sunnyvale as a reliable quick dining option with a strong emphasis on friendly staff and fresh offerings. Reviewers express repeat visits and recommendations, supporting its standing as a popular choice among residents and those passing through the Sunnyvale, California, area.
Read more

What Customers Are Saying About Panera Bread?

Staff is nice and helpful.

the Wi-if a little faster.

outstanding. Fresh, high-quality ingredients

friendly and quick service

super friendly

very helpful and polite.

high level customer service

we liked the sandwich

Great sandwich with freshly baked bread.

delighted with my overall experience.

Trustguide extracts key phrases from reviews about Panera Bread and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Panera Bread's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Panera Bread Ratings

1

As of Based on 877 revies as of Jul 09, 2025

Panera Bread Score

70%

As of Based on 877 revies as of Jul 09, 2025

Got a busrning question about Panera Bread?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 09, 2025, 877 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Panera Bread's publicly available reviews View source

Katrina rated Panera Bread 5 stars
Edited 2 months ago
I've been to different Panera around the area for many years and this is the BEST one. Staff is nice and helpful. Adan at the cashier is friendly, very helpful and provides great service. Nohemy always has the biggest smile and makes things right for customers. They keep the place clean and have great outdoor seating area as well. This location is in a smaller complex, so it's not as crowded as other ones. Lunch time is pretty busy since it is close to many companies. Remember to give more time when ordering ahead or be patience when picking up the food.
Ally L rated Panera Bread 4 stars
Edited 5 months ago
A little more low key with less crowds than most Panera’s. I think it makes the Wi-if a little faster. There are outside tables and dim lighting indoors as with most Panera’s. I think the power outlets are sufficient and the workers are chill when they are not too busy. They usually do change their coffees every 2 hours according to protocol. Among the half and half, 2% milk, almond milk, and skim milk, usually one at least has something in it. Everything else is well-stocked. The best things here are the salad and sandwiches for the value. And of course, 6am to 9pm are great hours. Lo-if music and soft pop hits and some indies are their playlists of choice.
Raquel O rated Panera Bread 1 stars
Edited 5 months ago
I had some Dentist work yesterday. I wanted to get a nice bowl of soup and a nice sandwich. The dentist said no seeds so I went to Panera. I asked for a BLT w no tomatoes. It clearly says this on the receipt. I got a turkey sandwich w 3 tomatoes & 1 Tiny slice of avocado & No Bacon! Thank God they got the soft bread part right 🤦🏽‍♀️ I love the soup but I really hate that they got my sandwich wrong especially for $16!!!

Frequently Asked Questions About Panera Bread

Is the staff at Panera Bread Sunnyvale friendly and helpful?

Yes, customers consistently mention staff members being friendly, helpful, and providing prompt service. Specific employees are highlighted for personal attention and creating a welcoming atmosphere.

How clean is the Panera Bread location in Sunnyvale?

Most reviews note a clean environment and tidy facilities, though some guests have experienced periods where garbage stations or seating areas were not promptly maintained, especially during busy hours.

What are the hours of operation at Panera Bread Sunnyvale?

According to reviews, Panera Bread Sunnyvale operates from 6am to 9pm, providing both early morning breakfast and evening meal options with dine-in and takeout service.

About Panera Bread

Cafes
Panera Bread is a fast-casual cafe chain specializing in a menu of freshly baked breads, sandwiches, salads, soups, and coffee-based beverages. The company operates multiple locations nationwide, offering dine-in, takeout, and online/mobile ordering options for customers seeking quick meals and snacks in a relaxed environment.

Panera Bread stores typically feature self-service ordering kiosks, cashier service, and beverage stations alongside indoor and outdoor seating areas. Locations are designed for convenience, with amenities such as free Wi-Fi, sufficient outlets, and extended hours. Staff follow standardized protocols for food preparation and restocking, while also supporting subscription-based beverage programs and assorted menu customizations.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
10700498658092109416
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.