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Drip Drop Café, coffee shop Reviews

Rated 4.8 based on 645 Reviews

98 Thompson St, New York, NY 10012, United States

Cafes New York

Published on
July 23, 2025
Last updated
July 23, 2025

Reviews Summary

Overall, reviewer sentiment toward Drip Drop Café in SoHo is overwhelmingly positive, with guests frequently complimenting the welcoming staff, the quality of coffee drinks, and the comfortable seating options. Most comments applaud the café’s baristas for friendliness and expertise, and many praise the balance and taste of both coffee and pastries. Minor criticisms are mentioned, such as restricted WiFi access and the café being somewhat crowded at peak times, but these concerns do not overshadow general satisfaction.

Common feedback includes consistently strong praise for beverage quality, especially specialty lattes and unique menu items like the honey nut or strawberry matcha drinks. Guests appreciate the staff’s willingness to explain the menu and their prompt service. Both the atmosphere and menu variety are frequently noted, with multiple customers highlighting the café’s suitability for work, meetings, or relaxing. Some accessibility comments appear as well, and the narrow entrance and limited seating during busy hours are briefly referenced.

In summary, Drip Drop Café enjoys a strong reputation in SoHo, New York, standing out as a reliable destination for specialty coffee, pastries, and casual gatherings. The frequent mention of return visits and high drink standards reinforce customer trust throughout Manhattan. The café’s welcoming environment and expert service support its position as a notable coffee spot for both locals and visitors.

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What Customers Are Saying About Drip Drop Café, coffee shop?

Friendly staff, very warm & welcoming.

the coffee and for me the strawberry match was the best!

the coffees were really great

they fixed it right away

coffee is top-notch — the flat white was perfectly crafted

service is friendly and fast.

One of the best oatmilk cappuccino I have ever had

which was absolute perfection

Delicious coffee, awesome vibe

will definitely be making Drip Drop our weekend treat spot

Trustguide extracts key phrases from reviews about Drip Drop Café, coffee shop and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Drip Drop Café, coffee shop's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Drip Drop Café, coffee shop Ratings

5

As of Based on 645 revies as of Jul 23, 2025

Drip Drop Café, coffee shop Score

80%

As of Based on 645 revies as of Jul 23, 2025

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Customer Reviews

As of Jul 23, 2025, 645 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Drip Drop Café, coffee shop's publicly available reviews View source

Howard “Howie” Tran rated Drip Drop Café, coffee shop 5 stars
Edited 4 months ago
This is my new favorite coffee shop stop spot in SoHo. Friendly staff, very warm & welcoming. Nice amount of seating & refreshments that do not disappoint. I had a large & delicious 3 shot latte with regular milk & it really was perfection. I also tried the cheese danish & was pleasantly surprised. The pastry was lightly sweet with the perfect amount of pastry cheese cream & the bread had a croissant flakiness on the outside with a slight chew moistness towards the inside. Very well balanced & the perfect accompaniment to the milky latte. It did not disappoint. Everything was on point. Give yourself a treat & visit this place. Only slightly irritating thing was when I sat in the back & I couldn’t get a strong signal on my phone. There is free WiFi but you have to ask for the barista to give you the login information. They print it for you on a small piece of paper that gives you 1 hour, after that you pay $6 an hour. I completely understand, it’s to keep people from camping out, frees up seats, etc. But, why not post the WiFi information? It could still then automatically closeout after an hour, and it will keep people from finding out after the fact that they need to go request the WiFi information. I had to leave my food at the table, go to the front to request WiFi information & rush back to stop the table cleaner, who was literally walking away with my coffee, “Stop please! I’m not finished!”🤣 *Prices are competitive $15.03, for a pastry, a large 3 shot latte with milk & a 15% tip
Akshara Tarkas rated Drip Drop Café, coffee shop 5 stars
a week ago
Stumbled upon this while searching a coffee shop in SOHO and this is such a gem! We absolutely loved the coffee and for me the strawberry match was the best! Coffee and more : We tried latte, caramel latte, cappuccino and my FAV Strawberry Matcha! Everything was soo good and yum! Definitely recommend trying the coffee here! Service : Super sweet staff and they even took us through their menu and how they make their drinks and what sets them apart! Atmosphere : It’s not a small cafe even though we felt so on our first visit! There is tons of place to sit and work and chill!
kasra kakaee rated Drip Drop Café, coffee shop 5 stars
a week ago
It was a little warm inside but the coffees were really great. Order the specials they are worth it. I specially liked the sea salt caramel latte

Frequently Asked Questions About Drip Drop Café, coffee shop

Does Drip Drop Café offer accessible seating and entry?

The entrance is narrow but there is a ramp available for wheelchair access. Seating is mainly indoors, but space can become limited during busy periods, so arriving during off-peak hours may be more comfortable.

How does the WiFi policy work at Drip Drop Café?

Each purchase entitles customers to one hour of free WiFi access. After the initial hour, guests may need to make another purchase or pay a fee to continue using the WiFi service. Access information is provided at the counter.

What are the most recommended drinks at Drip Drop Café?

Customers frequently praise specialty drinks such as the strawberry matcha latte, iced honey nut latte, oatmilk cappuccino, and sea salt caramel latte as highlights of the menu.

About Drip Drop Café, coffee shop

Cafes
Drip Drop Café operates as a coffee shop located in SoHo, Manhattan. The company specializes in serving a range of hot and iced coffee beverages, specialty lattes, pastries, and light refreshments. Service is provided in-person, with orders taken at the counter for both dine-in and takeaway customers.

The café features a streamlined process allowing customers to order at the counter before selecting seats in its indoor seating area. Patrons have access to WiFi for a limited duration with purchase, and facilities are available for customer use. The operational model focuses on quick service, menu variety, and accommodating a steady flow of both casual and working guests.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.