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Crystal Clear Window Washing

Crystal Clear Window Washing Reviews Summary

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Window Cleaners | Chicago, IL

5114 N Western Ave, Chicago, IL 60625, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Crystal Clear Window Washing?

As of Mar 13, 2024, 82 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Crystal Clear Window Washing's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 3, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Crystal Clear Window Washing's customers had a positive experience.

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Crystal Clear Window Washing

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Crystal Clear Window Washing's customer reviews analysis

The overall company reputation of Crystal Clear Window Washing, as derived from the provided customer reviews, reflects a positive customer experience and a high level of satisfaction with their services. Customers consistently praise the company for its professionalism, punctuality, and quality of work. The reviewers highlight the company's responsiveness and efficiency, noting that the team members, including Andy, Christian, Maria, Tom, and Rudy, are diligent and respectful in their interactions. There is a recurring theme of Crystal Clear going above and beyond their standard services to accommodate the unique needs of their clients, such as fixing damaged window tracks. Prices are described as fair, and several customers have formed long-term relationships with the company, with some hiring them for regular maintenance.

Positive Feedback

Key positive aspects of Crystal Clear Window Washing, as per customer feedback, include the professionalism of the staff, the quality of the work performed, and the company's conscientiousness. The workforce, represented by individuals such as Andy, Christian, and Maria, is lauded for diligence and skill in window and gutter cleaning services. Appointments are scheduled with ease, and the teams often arrive slightly ahead of time, which customers regard as a mark of punctuality. Crystal Clear also shows flexibility in providing services that may not be within the typical scope of work. The consistent use of terms like 'responsive', 'respectful', and 'hard-working' points to a company culture that emphasizes good customer service. Furthermore, adherence to safety practices, especially during the pandemic, as well as competitive pricing, contributes to the positive perception among the clientele.

Concerns and Threads

While the reviews are overwhelmingly positive, there are minimal insights into the negative aspects of Crystal Clear Window Washing's services from the given data. It is noteworthy that one customer experienced a delay due to the company’s previous job running over time. However, this incident did not result in a cancellation, and the team still fulfilled their commitment, mitigating what could have been a negative experience. Given the absence of negative feedback in the collected reviews, it appears that any potential shortcomings are either rare or minor and are handled appropriately by the company to maintain customer satisfaction.

Frequently asked questions about Crystal Clear Window Washing

Does Crystal Clear Window Washing offer services beyond regular cleaning, such as repairs?

Crystal Clear Window Washing primarily specializes in interior and exterior window cleaning, but they have shown a willingness to tackle repairs and issues outside their standard scope when necessary, as customer feedback indicates that they fixed damaged window tracks to save their client from further inconvenience.

Can I rely on Crystal Clear Window Washing to be punctual for scheduled services?

Yes, punctuality is a recurring theme in customer reviews. Teams often arrive ahead of the scheduled time, which is considered by clients to be an indication of the company's commitment to reliability and professionalism.

Is it advisable to prepare my space before the Crystal Clear team arrives for window cleaning?

Yes, it is recommended. As one review suggests, clearing obstacles and creating a free working space for the technicians to get started right away is not only appreciated but also adds to the efficiency of the service provided.

Recent customer reviews and testimonials for Crystal Clear Window Washing

Crystal Clear Window Washing
Lisa Wand
5-Star
3 months ago
From initial inquiry on, Andy and his team have been wonderful to work with! Expedient and clear communication, pricing and availability were above and beyond. His team, Christian and Maria, arrived about 10 minutes before scheduled time confirmed (which in my mind, is right on time). They got to work right away and were amazing! Diligent, respectful and VERY GOOD AT WHAT THEY DO. Very much looking forward to having them back in the spring. -You've made a forever customer-
Crystal Clear Window Washing
john weldt
5-Star
2 months ago
These guys have cleaned my gutters and washed windows for me for years. You will never find nicer and more professional people anywhere. I have a 3 flat and one of my tenants messed up the windows in their tracks badly. Tho they really don’t do repairs, they came out, figured out the problem and fixed them, saving me from a long and probably expensive ordeal of looking for window repair in the winter. Everyone at Crystal Clear is great! I’d do a commercial for them!!
Crystal Clear Window Washing
Christina Bibbo
5-Star
10 months ago
Crystal Clear did a great job washing our first and second story residential windows. They were easy to schedule, fairly priced, punctual, professional, and efficient. We will hire them again.
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Overall Rating

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A+
A
B
C
D
F
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Overall Rating
4.7
/5
82
reviews
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