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Ukwindowclean Reviews

Rated 3.9 based on 333 Reviews

13 Moorside Maltings, Leeds LS11 5NX

Window Cleaners

Published on
April 23, 2024
Last updated
April 23, 2024

What Customers Are Saying About Ukwindowclean?

great to have options

windows are cleaned well

Happy with overall service

very reasonably priced

friendly cleaners

always a spotless job done

quick and efficient

Windows are not always 100% clean

disappointed to say the least

windows left far worse

shockingly bad service

cleans can be a bit inconsistent

Trustguide extracts key phrases from reviews about Ukwindowclean and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Ukwindowclean's customers had a positive experience.

Positive
50%
Neutral
10%
Negative
40%

Ukwindowclean Ratings

4

As of Based on 333 revies as of Apr 23, 2024

Ukwindowclean Score

50%

As of Based on 333 revies as of Apr 23, 2024

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Customer Reviews

As of Apr 23, 2024, 333 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Ukwindowclean's publicly available reviews View source

Annie Shaw rated Ukwindowclean 4 stars
a month ago
Windows are not always 100% clean and have streak marks/bits on them. I have had to go over with a cloth on more than one occasion. It would be good to know what day the guys were coming as there is no access around the back of the house although I know that is difficult with your scheduling and weather etc. I think the ease of contacting the office is good and it’s great to have options on how often the clean is required. The one chap I have met was friendly and polite but I’m sorry it was so long ago I can’t remember his name
Ashley Owen rated Ukwindowclean 4 stars
2 months ago
Great service,windows are cleaned well and all for a good price. Been using UK window clean for a while now & not had any problems. I highly recommend.
Gary Mcintosh rated Ukwindowclean 4 stars
2 months ago
First clean was okay, then got an email or text that if you leave a good review the next clean will be free (so be aware any good reviews will be for a free clean and not necessarily genuine) but thought I’d had no issues and the clean was satisfactory. I didn’t get the next clean free, addressed this with customer service, nothing was done so cancelled the service (September) They confirmed cancellation but they then tried chasing me for cleans in October and November with threatening emails of extra fees and debt collection for money I didn’t owe them, they knew I had cancelled but would have been happy me giving in to the threat and paying.

Reviews Summary

UKWindowClean presents a somewhat mixed company reputation based on the collected customer feedback. There are certainly elements of positive customer experience, with mentions of friendly and polite staff, reasonably priced services, and efficient payment systems. However, customer experience seems to vary significantly. Some commend the company for their great service and recommend it highly, while others have reported inconsistencies in cleaning quality and service delivery, like not having windows 100% clean, leaving streak marks, or gates open. There are concerns regarding scheduling, lack of access arrangements, and communication errors, which contributed to negative experiences. Further, incentives for positive reviews seem to diminish the perceived authenticity of some positive feedback. A trend emerges where initial satisfaction with the service declines over time, either due to the service quality itself or the management of operations and customer relations.
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Frequently Asked Questions About Ukwindowclean

How can I ensure that UKWindowClean cleaners will have access to clean all my windows?

To ensure access, it is best to communicate your needs directly with the company before your scheduled cleaning. UKWindowClean may then provide a specific day for the service, allowing you to arrange for someone to be home or to provide instructions for accessing harder-to-reach areas.

What should I do if I am not satisfied with the quality of the window cleaning service?

If you are dissatisfied, you should contact UKWindowClean's customer service immediately to report the issue. They may offer to re-clean your windows at no extra charge. Consistent feedback can help the company address quality control and improve service.

Is UKWindowClean's pricing competitive, and what services do they offer?

UKWindowClean is considered to be reasonably priced and offers a variety of services including window cleaning, gutter cleaning, and cleaning of soffits and fascias. Customers find the pricing affordable for the range of services provided.

About Ukwindowclean

Window Cleaners
We offer a reliable local window cleaner service throughout Leeds. With our free window clean promotional offer and the back up of our award winning customer service, surely it's time to give us a try? We provide window cleaning in Leeds and the surrounding areas. Covering LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS14, LS15, LS16, LS17, LS18, LS19, LS20, LS21, LS22, LS23, LS24, LS25, LS26, LS27, LS28, LS29 and all bordering areas. Also offering gutter clearing, gutter cleaning, upvc cladding cleaning, conservatory roof cleaning, patio and driveway cleaning.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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