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Crosstown Spitalfields Reviews

Rated 4.6 based on 95 Reviews

6 Lamb St, London E1 6EA

Food Trucks | London

Published on
January 9, 2024
Last updated
March 13, 2024

Reviews Summary

Crosstown Spitalfields (Food Truck) has garnered a diverse range of customer reviews, reflecting on both the quality of their products and customer service experience. A primary highlight across feedback indicates that the doughnuts, particularly the vegan options, are well-received with the vegan cinnamon roll being singled out for specific praise. Customers are appreciative of the wide variety of flavors and find the presentation of the doughnuts appealing. Furthermore, the customer service is often described as exemplary, with staff going the extra mile to accommodate and educate customers about their selections. However, there have been instances where the freshness of the doughnuts comes into question, suggesting a possible inconsistency in product quality. While some patrons find the products to be rich and delectable, others have had experiences of doughnuts being dry or not as fresh as expected. Price is also a recurring factor; while some customers are content with the value for money given the location and quality, others have considered the offerings slightly overpriced, particularly if the freshness is not perceived to be up to par.

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What Customers Are Saying About Crosstown Spitalfields?

Trustguide uses AI to extract key phrases from reviews about Crosstown Spitalfields and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Crosstown Spitalfields's customers had a positive experience.

Positive
Neutral
Negative

Crosstown Spitalfields Ratings

4

As of Based on 95 revies as of Jan 09, 2024

Crosstown Spitalfields Score

As of Based on 95 revies as of Jan 09, 2024

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Customer Reviews

As of Mar 13, 2024, 95 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Crosstown Spitalfields's publicly available reviews View source

Harald B rated Crosstown Spitalfields 4 stars
5 months ago
Great donuts, wish they could have been more fresh. Tried a cinnamon + sugar donut and dark chocolate fudge donut. The cinnamon donut was decidedly the best one, can recommend. It got the feeling that these were not baked today, which would be nice at the price of about 5£ each.
Danielle Lloyd rated Crosstown Spitalfields 4 stars
5 years ago
Delectable donuts 👌🏼 they're all so beautifully presented as well. Quite rich, so halving one with somebody else is actually perfect. They also have a wide selection of amazing flavours.
Georgina T rated Crosstown Spitalfields 4 stars
5 years ago
Superb customer service by the gentleman who served me today. Ordered a premium box of 12 doughnuts to pick up and the box it was packed in a rather large box that would be awkward to carry and they didn't have bags for the size. He kindly offered to repack them into two small boxes that would fit into a paper bag so that I would be able to carry them. Small gestures like this go a really long way. Thank you for a great customer experience. And the doughnuts were great too 😊

Frequently Asked Questions About Crosstown Spitalfields

Do Crosstown Spitalfields doughnuts come in vegan options?

Yes, Crosstown Spitalfields offers a variety of vegan doughnuts, which are highly praised by customers, including their popular vegan cinnamon roll.

What should I expect to pay for a doughnut from Crosstown Spitalfields?

The price of a doughnut from Crosstown Spitalfields is around £5 each, which some customers feel is justified by the quality and location, although others find it slightly high.

Does Crosstown Spitalfields guarantee fresh doughnuts every day?

While many customers enjoy the quality of the doughnuts, there have been mixed reviews regarding the freshness, with some suggesting they were not baked on the same day. The company's reputation suggests high standards, but there may be occasional inconsistencies.

About Crosstown Spitalfields

Food Trucks

Crosstown is a scratch bakery, specialising in sourdough doughnuts, small-batch ice cream, handmade cookies, extraordinary chocolate, and specialty coffee. They’re on a mission to satisfy the tastebuds of the UK, with a commitment to craft, Crosstown use high quality, well sourced ingredients, creating innovative flavours, with a seasonal palate.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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