An analysis of customer feedback for Habanero's indicates a generally positive company reputation, marked by satisfied clientele lauding the quality and quantity of the food offerings as well as the efficiency of the staff. Clients appreciate the swift service, even when queues are long, which suggests a well-managed establishment that respects customer time. The location, particularly within the Great Western Arcade, contributes positively to the customer experience, offering accessibility and ambiance. Despite the predominance of positive reactions, there has been some criticism regarding the authenticity of the Mexican food served and specifics such as the preparation of the pico de gallo, suggesting room for culinary refinement. Moreover, feedback mentions a complaint about service attitude—particularly a perceived judgmental approach when ordering—which could be an isolated incident but might warrant attention to ensure consistently respectful customer interactions.
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What Customers Are Saying About Habanero'S?
Look forward to it every time
best burrito you can get in Brum
Deffo worth the wait
melts in your mouth
packed with flavour
food has still stayed same quality
food is always fresh, warm and delicious
even better burritos
service... was judgemental
Trustguide uses AI to extract key phrases from reviews about Habanero'S and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 90% of Habanero'S's customers had a positive experience.
Positive
90%
Neutral
0%
Negative
10%
Habanero'S Ratings
5
As of Based on 136 revies as of Apr 25, 2024
Habanero'S Score
90%
As of Based on 136 revies as of Apr 25, 2024
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Customer Reviews
As of Apr 25, 2024, 136 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Habanero'S's publicly available reviews View source
Christopher Hurlston rated Habanero'S5 stars
2 days ago
Coming here is a treat on my office day. Look forward to it every time. Staff are awesome and very hard working. Queue moves fast - such an efficient bunch.
Jennifer Chapman rated Habanero'S5 stars
4 months ago
This is the best burrito you can get in Brum and further. The quality of food and the choices are great and it has been an absolute favourite for years. As well as quality you get quantity which sometimes matters when it’s Monday at the office and you could eat your own hands! If this place ever goes I think I’ll have to quit my job.
Kazza H rated Habanero'S5 stars
4 months ago
Really fancied a burrito bowl and saw this place had a que leading outside
Deffo worth the wait thank you 🙏🏼🤩
Frequently Asked Questions About Habanero'S
Is the food at Habanero's suitable for someone looking for a large, satisfying meal?
Yes, reviews consistently mention that the portion sizes at Habanero's are generous, making it a suitable choice for customers seeking a filling meal.
How does Habanero's handle busy lunchtime crowds?
Feedback indicates that Habanero's staff is efficient and fast-working, often managing to serve customers swiftly even during peak hours when queues extend outside.
Is Habanero's considered authentic Mexican cuisine?
Some customers feel that Habanero's falls short in authenticity when it comes to traditional Mexican dishes. While the food generally receives high marks for flavor, there are varying opinions on the authenticity of their Mexican offerings.
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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