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Falafel Guys Reviews Summary

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Food Trucks | Leeds

47 Briggate, Leeds LS1 6HF

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Falafel Guys?

As of Apr 16, 2024, 291 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Falafel Guys's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 16, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 16, 2024
Last updated
April 16, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Falafel Guys's customers had a positive experience.

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Falafel Guys's customer reviews analysis

Reviews for Falafel Guys reveal a strong reputation for offering flavorful food with generous portions at an affordable price point, primarily within the Northern Market of Leeds. Customers consistently praise the fresh quality of ingredients, with a particular emphasis on the variety and taste of the hummus and falafel. The establishment’s customer service appears to be notably commendable, with several reviewers highlighting the staff’s friendliness and their willingness to provide samples. The ambiance at the location is described as relaxed with appealing decor, contributing positively to the overall customer experience. However, there is a minor note of criticism regarding the taste of some items potentially being perceived as store-bought or less satisfactory in comparison to their other offerings.

Positive Feedback

Falafel Guys generally receives positive feedback. Customers particularly appreciate the high-quality, fresh ingredients and the taste of the food, with falafel, hummus, and sweet potato fries receiving special mentions. The service is frequently described as exceeding expectations, contributing to a positive customer experience. Staff often go the extra mile by offering tasters and being accommodating to families with young children. The location, situated in the center of Leeds, is praised for its convenience and ambiance. Affordability is a recurring theme, with customers expressing satisfaction in receiving substantial value for the cost, especially students and budget-conscious patrons.

Concerns and Threads

While most experiences are positive, the negatives in the reviews of Falafel Guys focus on specific instances where the food did not meet expectations. One customer mentioned that the falafel was overpowering and the shawarma dry, likening the taste to being microwaved and suggesting a store-bought quality. This particular critique, however, seems to be an outlier in an otherwise consistent pattern of praise for freshness and taste. It indicates a potential area for improvement in product consistency or perhaps an isolated lapse in food preparation standards.

Frequently asked questions about Falafel Guys

What are the most recommended items on the menu at Falafel Guys?

Customers highly recommend the falafel wrap, sweet potato fries, and the variety of hummus, especially citing their fresh taste and good value.

How does Falafel Guys accommodate customers with dietary restrictions?

Falafel Guys is known for being vegan-friendly with an array of options suitable for those with dietary restrictions, making it a recommended destination for vegan customers.

Is Falafel Guys suitable for families with children?

Yes, Falafel Guys is described as being great with young children, offering extra treats and a conducive atmosphere for families.

Recent customer reviews and testimonials for Falafel Guys

Falafel Guys
cyrus kho
5-Star
2 months ago
first time here and got their combo deal 1, food was great, tasty, big portions and worth the money! man working there was excellent as well as he offered me a little taster of their hummus! would recommend
Falafel Guys
Natasha P
5-Star
2 months ago
We visited Northern Market in Leeds and had such a great experience. The food is amazing; we got the falafel wrap and sweet potatoes. The hummus is to die for and all the ingredients are really high quality and fresh! The place is nice and relaxed with fabulous decor and the service was 11/10. Couldn’t recommend it enough and will definitely be going back for sure!
Falafel Guys
Marta Kucharska
5-Star
4 months ago
At Northetn Market they are best teast team of people. Always honest about food, happy to offer sample but must of all serving super delicious pickles, 3 different flavour humus, fresh fakafel and sweet potato fries. All To Die For. #leedsvegan must visit place!!!! Dietary restrictions: Full of vegan options
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
291
reviews
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About Falafel Guys

Food Trucks
Relaxed counter-serve eatery offering meat & veggie falafel wraps & salad bowls.
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