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Crossroads Mortgage Team- Guild Mortgage Reviews

Rated 5 based on 30 Reviews

211 S Citrus Ave Unit 11 & 12, Covina, CA 91723, United States

Mortgage Broker Covina

Published on
July 7, 2025
Last updated
July 7, 2025

Reviews Summary

Customer feedback for Oscar and the MVP team reveals a strongly positive reputation in the mortgage lending service. Reviewers consistently note Oscar’s knowledge, reliability, and transparent communication throughout transactions. Many clients emphasize feeling at ease during traditionally stressful processes like escrow, often attributing this directly to Oscar and his team's professionalism. Minor negative remarks are noticeably absent, with only a few reviews mentioning external hiccups unrelated to Oscar’s service.

Common feedback includes high praise for prompt responses, comprehensive explanations, and efficient teamwork—especially important for first-time home buyers. Multiple clients highlight the convenience of a fully virtual document process, as well as the proactive way Oscar and team handle unexpected challenges. Repeat business and personal recommendations are frequent patterns, with Oscar's name cited as a deciding factor in customer satisfaction and loyalty.

Overall, Oscar and the MVP team are regarded as trusted and efficient mortgage lenders, especially for home buyers and real estate agents in their region. Their reputation is built on personable service, clear communication, and consistently smooth closings—a profile that attracts referrals and customer loyalty in the competitive home finance marketplace.
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What Customers Are Saying About Crossroads Mortgage Team- Guild Mortgage?

very knowledgeable, transparent and helped

service and communication are top notch

a true professional like Oscar

very knowledgeable and easy to work with

made escrow the most non-stressful experience

exceptional service and professionalism

resourceful and helping through out the entire process

Professional, courteous, knowledgeable

a pleasure to work with

making it possible

Trustguide extracts key phrases from reviews about Crossroads Mortgage Team- Guild Mortgage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Crossroads Mortgage Team- Guild Mortgage's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Crossroads Mortgage Team- Guild Mortgage Ratings

5

As of Based on 30 revies as of Jul 07, 2025

Crossroads Mortgage Team- Guild Mortgage Score

100%

As of Based on 30 revies as of Jul 07, 2025

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Customer Reviews

As of Jul 07, 2025, 30 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Crossroads Mortgage Team- Guild Mortgage's publicly available reviews View source

Shane Cabrera rated Crossroads Mortgage Team- Guild Mortgage 5 stars
7 months ago
Working with Oscar was great. He answered calls, was very knowledgeable, transparent and helped with any obstacles that came about in our transaction. I'd highly recommend Oscar and his team for any lending needs and I look forward working with him in the future. Thank you Oscar!
Jenny Law rated Crossroads Mortgage Team- Guild Mortgage 5 stars
3 years ago
Oscar and the MVP team are awesome! They made the whole escrow process painless for me as the team was very efficient. They delivered as promised which was important in this extremely competitive market. I have nothing but positive things to say about my experience in working with them. I also want to point out how great Oscar is. His service and communication are top notch. I was never worried as Oscar was on top of everything. I especially appreciated the effort he put into guiding me throughout the process as I was a first time home buyer. He made sure I always knew what to anticipate, and helped kindly educate and knowledgeably answer any questions I had. I would highly recommend Oscar and the MVP team. Thanks again!
Alfonso O rated Crossroads Mortgage Team- Guild Mortgage 5 stars
3 years ago
It has been truly a pleasure for me and my clients working with a true professional like Oscar. His expertise and knowledge of the mortgage business along with superb communication skills allow him to stand out from all the other lenders.

Frequently Asked Questions About Crossroads Mortgage Team- Guild Mortgage

How does Oscar and the MVP team communicate during the loan process?

Oscar and his team are consistently described as highly responsive. They answer calls, emails, and text messages promptly, ensuring clients are kept up to date throughout each stage of the transaction.

What makes the mortgage process easier with Oscar and his team?

Customers note that the process is mostly virtual, making document submission simple and accessible. Oscar’s team clearly explains each step, handles unexpected issues efficiently, and maintains a smooth workflow from start to finish.

Can Oscar and the MVP team handle first-time home buyers?

Yes, several reviews state that Oscar is attentive to first-time buyers, offers thorough guidance, and educates clients on what to expect, reducing stress during escrow and throughout the lending process.

About Crossroads Mortgage Team- Guild Mortgage

Mortgage Broker
Oscar and the MVP team provide mortgage lending services, helping clients secure loans, navigate escrow, and finance home purchases. Their business operates in the financial services sector, focusing on loan origination and guidance throughout the real estate transaction process for home buyers and sellers.

The company conducts most of its operations virtually, allowing clients to submit paperwork and documentation online, increasing accessibility and efficiency. The team emphasizes clear communication, swift responses to inquiries, and proactive problem-solving to help streamline the mortgage approval and closing process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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