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COPPER BEECH VETS Reviews

Rated 4.9 based on 352 Reviews

Vets in Southport

172 Roe Ln, Churchtown, Southport PR9 7PN

Published on
September 3, 2025
Last updated
September 3, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of COPPER BEECH VETS's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About COPPER BEECH VETS?

the most amazing staff

all the nurses and staff are lovely

absolutely brilliant

fantastic!!! All staff are friendly

staff quickly put us and Jinx at ease

helped my boy Ollie after poor advice elsewhere

they care so much unlike most other vets

exceptional care continued

so friendly and caring

very reassuring, very honest

Trustguide extracts key phrases from reviews about COPPER BEECH VETS and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 03, 2025, 352 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of COPPER BEECH VETS's publicly available reviews View source

Darren Hughlock rated COPPER BEECH VETS 1 stars
3 weeks ago
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Never again. The larger vet with long hair needs a massive lesson in manners and how to speak to people. Never taking our dog there again. Disgraceful staff member. Given the review comments by the surgery, I'd leave zero stars if I could. Regardless of if I'm there or not I spoke to my wife within minutes of her leaving. And hilariously they can't even remember the sex of the dog correctly. When a vet is being rude to someone to the point they feel upset enough to ring their husband they would be better served reviewing that interaction rather than calling into doubt the interactions facts. The dog wasn't brought in because it was slightly overweight, something your vet was obsessed with, and at no point does my wife ever state she can't handle our dog on her own. Absolutely disgraceful comments that are both incorrect factually and a pretty poor way of deflecting from the actual feedback. Something I note you have a habit of doing on any negative review. We have already de-registered our dog, due to the lack of care shown to her, the stress she was put under and the disregard to feedback.
Colin Molloy rated COPPER BEECH VETS 5 stars
7 months ago
By far the best veterinarian surgery in the country with the most amazing staff and customer care I have ever had the experience of being privileged to have had access too and there have been many to compare throughout my life as a multiple doggy household. I honestly could not recommend enough…. Many many thanks to everyone at copper beech vets ❤️ x
Angela Owens rated COPPER BEECH VETS 5 stars
7 months ago
Keith and Maxine are amazing vets and all the nurses and staff are lovely. I was so nervous taking my dog into have an operation and I was put at ease. Max was looked after so well and the cost isn't overpriced like most vets these days. Thank you Copper Beach No1 vets.

Reviews Summary

Customer feedback for Copper Beech Vets is overwhelmingly positive, with reviewers noting friendly and caring staff and high levels of expertise. Several clients mention individual staff by name, particularly Keith and Maxine, recognizing their professionalism and communication. Clients report clear explanations, reasonable pricing, and attentive aftercare. One negative review stands out, citing staff rudeness and a poor handling of critical feedback, suggesting inconsistency in customer experience.

Frequent themes in the reviews include affordable and transparent pricing, high standards of animal care, and excellent bedside manner. Multiple clients appreciate follow-up checks and availability for last-minute appointments, as well as the fact that the team goes out of their way to ease owner anxieties during stressful procedures. Several mention traveling significant distances to use Copper Beech Vets, highlighting strong regional appeal across the UK.

Overall, Copper Beech Vets is regarded as a reliable veterinary practice in the UK, with a reputation for expertise and compassionate service. Its staff foster trust through transparent communication and individualized attention. Outside of isolated concerns, clients consistently report satisfaction, positioning the practice as a respected choice in the regional veterinary sector.
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Frequently Asked Questions About COPPER BEECH VETS

Are Copper Beech Vets’ prices reasonable compared to other veterinary practices?

Yes, multiple reviews mention that Copper Beech Vets offers reasonable or even unexpectedly low pricing for veterinary care, surgeries, and aftercare, especially compared to larger or more commercial practices.

Do the vets and staff at Copper Beech Vets provide thorough aftercare?

Yes, clients frequently highlight attentive aftercare, including follow-up checks, explanations, and provision of resources like aftercare sheets and contact numbers for additional support following procedures.

Can Copper Beech Vets handle last-minute or emergency appointments?

Reviews confirm that Copper Beech Vets accommodates last-minute requests and emergencies. The staff are noted to be helpful in urgent situations and provide quick, professional care when needed.

About COPPER BEECH VETS

Vets
Copper Beech Vets is an independent veterinary surgery providing medical and surgical care for animals, primarily dogs, in the UK. The company offers a range of services including routine check-ups, surgeries, emergency appointments, elective procedures like C-sections, and follow-up care. Services are delivered in-person at their practice.

The company operates with a team-based model that involves veterinarians, nurses, and support staff working collaboratively. Appointments can include last-minute and emergency openings, with follow-up care and clear explanations of procedures as standard. Affordable pricing and aftercare, such as post-surgery check-ups, are integral parts of their operational process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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