ClearPro Window & Carpet Cleaning enjoys an overall positive company reputation based on the content of recent reviews. Recurrent themes include the professionalism and friendliness of both the administrative staff, particularly Charitta, and the on-site technicians like Matthew, Greg, and Robert. Efficiency and punctuality are highlights of the company's service with customers expressing satisfaction with the timing and scheduling. The thoroughness of their cleaning services, spanning from window washing to carpet cleaning, is often cited, contributing to the company's reputation for quality. Price adjustments and the introduction of monthly services demonstrate attentiveness to customer needs and market demand. The presence of a '7 day monsoon clean window guarantee' indicates ClearPro's commitment to service guarantees and customer satisfaction post-service.
Positive aspects of ClearPro Window & Carpet Cleaning, as drawn from customer reviews, include consistent high-quality service suffused with professionalism. Services like window and carpet cleaning are particularly lauded for leaving areas 'sparkling clean' and making everything look 'brand new.' Skilled technicians who are friendly and courteous contribute significantly to customer satisfaction. Administrative efficiency is another plus, with Charitta commended for great care in customer relations. Competitive pricing and the 7 day monsoon guarantee suggest that the company has tailored services to customers' financial and post-sale service expectations.
While negative feedback is scarce, one review hinted at previous suboptimal experiences by acknowledging significant improvements in recent engagements with ClearPro. This suggests that some customers may have encountered issues with service quality or pricing in the past. However, the same review also recognizes recent positive changes including more reasonable pricing and service enhancements, indicating that the company is responsive to customer feedback and committed to continual improvement.
ClearPro provides a range of cleaning services including interior and exterior window cleaning, carpet cleaning, power/pressure washing, and cleaning of outdoor furniture, kitchens, countertops, and patio surfaces.
Yes, ClearPro provides a '7 day monsoon clean window guarantee,' ensuring that windows remain clean even after weather-related events, and affirming their commitment to customer satisfaction.
ClearPro is reported to handle scheduling efficiently, with an administrative staff that is attentive and helpful in facilitating service appointments. Follow-ups and customer interactions are handled professionally, enhancing the overall customer experience.