Common feedback includes ease of communication and a sense of genuine care shown by team members. Customers repeatedly mention being kept informed, having questions answered promptly—even outside of typical business hours—and feeling prioritized regardless of whether they were first-time buyers or had unique financial needs. The transition between staff members is described as seamless, and several reviews discuss stress-free experiences and practical assistance with both residential and commercial mortgages.
Overall, Choice Finance Mortgages is regarded as highly reliable and customer-focused based on reviewer feedback. In the mortgage broker sector, especially for home buyers and remortgage clients, the firm’s consistent, supportive, and knowledgeable approach earns strong recommendations and promotes client confidence. This reputation positions the company as a trustworthy option within the mortgage industry.
incredibly helpful, patient, and professional
made the whole process so smooth
go above and beyond
Excellent service from Matt and the team
friendly, personable and coached me
so efficient, really good at keeping us in the loop
faultless efficient approach
experienced and friendly people behind us
service has been second to none
provided so much support and information