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Choice Finance Reviews

Rated 4.9 based on 57 Reviews

Croft house, 45-47 High St, Aldridge, Walsall WS9 8NL

Mortgage Broker Walsall

Published on
July 1, 2025
Last updated
July 1, 2025

Reviews Summary

The overall sentiment expressed in customer reviews for Choice Finance Mortgages is overwhelmingly positive. Reviewers consistently highlight the efficiency, responsiveness, and professionalism of staff, with individuals such as Matt, Kim, Rob, and Victoria frequently mentioned for their attentive support. Clients appreciate the guidance provided throughout what are often complex mortgage processes. There are no recurring criticisms or notable negative feedback in the reviews sampled.

Common feedback includes ease of communication and a sense of genuine care shown by team members. Customers repeatedly mention being kept informed, having questions answered promptly—even outside of typical business hours—and feeling prioritized regardless of whether they were first-time buyers or had unique financial needs. The transition between staff members is described as seamless, and several reviews discuss stress-free experiences and practical assistance with both residential and commercial mortgages.

Overall, Choice Finance Mortgages is regarded as highly reliable and customer-focused based on reviewer feedback. In the mortgage broker sector, especially for home buyers and remortgage clients, the firm’s consistent, supportive, and knowledgeable approach earns strong recommendations and promotes client confidence. This reputation positions the company as a trustworthy option within the mortgage industry.
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What Customers Are Saying About Choice Finance?

incredibly helpful, patient, and professional

made the whole process so smooth

go above and beyond

Excellent service from Matt and the team

friendly, personable and coached me

so efficient, really good at keeping us in the loop

faultless efficient approach

experienced and friendly people behind us

service has been second to none

provided so much support and information

Trustguide extracts key phrases from reviews about Choice Finance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Choice Finance's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Choice Finance Ratings

5

As of Based on 57 revies as of Jul 01, 2025

Choice Finance Score

100%

As of Based on 57 revies as of Jul 01, 2025

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Customer Reviews

As of Jul 01, 2025, 57 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Choice Finance's publicly available reviews View source

Dianah Broady rated Choice Finance 5 stars
5 months ago
I had the pleasure of working with Matt on my mortgage application, and I can't recommend him enough! Matt was incredibly helpful, patient, and professional throughout the entire process. He went above and beyond to ensure I understood each step and kept me well-informed along the way. He was always there to answer any questions I had and reassured me whenever I felt unsure. I'm so grateful for his support and would highly recommend Matt and his team to anyone in need of mortgage advice or application. Thank you so much, Matt!"
Katie-Megan Sharp rated Choice Finance 5 stars
4 months ago
As first time buyers Matt, Kim and Victoria made the whole process so smooth. Nothing was an inconvenience for them and they were happy to answer any of our questions with great reply time. The team showed genuine compassion and care towards helping us get our first home with our best interest in mind - We will recommend them to anyone and everyone!
Asim C rated Choice Finance 5 stars
4 months ago
I was impressed by the diligent work and professional manner of Choice Finance. Their employees go above and beyond to help you find the best mortgage option for your journey toward home ownership.

Frequently Asked Questions About Choice Finance

Will the application process be explained clearly at Choice Finance Mortgages?

Yes, customers report that team members explain every step in simple terms, answer questions thoroughly, and ensure clients feel informed throughout the mortgage application process, including first-time buyers and those with more complex requirements.

How responsive is Choice Finance Mortgages to questions and support requests?

Clients note that Choice Finance Mortgages team members are highly responsive, available even outside regular business hours, and ensure queries are addressed promptly, providing reassurance and personalized updates through the process.

Can Choice Finance Mortgages handle both residential and commercial mortgage needs?

Yes, reviews indicate that the firm manages both residential and commercial mortgages, providing support for first-time home buyers, remortgage situations, and those seeking bespoke financial solutions.

About Choice Finance

Mortgage Broker
Choice Finance Mortgages operates as a mortgage broker, helping individuals and families secure residential and commercial mortgage solutions. The firm provides expert advice and supports clients in navigating mortgage applications, remortgaging, and financial planning for home ownership.

Choice Finance Mortgages works through a team-based model, with staff offering ongoing communication and dedicated guidance at each stage of the process. Their workflow includes responding to inquiries, coordinating between legal and financial parties, and offering tailored recommendations to fit clients’ specific mortgage and protection needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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