Cat Cafe Liverpool has garnered a reputation for providing a unique and enjoyable experience for cat lovers and patrons seeking a relaxing atmosphere with the added charm of the company of cats. The staff is consistently praised for their friendliness and helpfulness, contributing significantly to the positive customer experiences. Visitors appreciate the inclusive beverage offerings, particularly noting the free drinks and the quality of the coffee. The various levels of the cafe offer different engagement opportunities with the cats, although some guests have mentioned a preference for the ground floor due to more frequent feline interaction. Families and individuals alike seem to find value in the experience, with some guests using visits as therapeutic escapes. The concept of pre-booking and varying entrance fees based on time slots is generally well-received, deemed as good value for money, especially given the inclusion of unlimited drinks.