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Buckner Animal Clinic Reviews

Rated 4.6 based on 185 Reviews

3949 St Francis Ave, Dallas, TX 75228, United States

Vets | Dallas, TX

Published on
April 7, 2024
Last updated
April 7, 2024

Reviews Summary

Buckner Terrace Animal Clinic has garnered a reputation for compassionate and attentive veterinary care, as evidenced by the consistency of positive sentiments expressed in recent reviews. Numerous customers have attested to the clinic's dedication to providing emotional support during difficult times, such as the end-of-life process for beloved pets. The veterinary staff, particularly Dr. Norris and certain identified techs, have been lauded for going above and beyond in their care. However, concerns have been raised about the professionalism of individual staff members, with one named Olivia being cited as having displayed rudeness and a lack of courtesy. Additionally, issues with administrative communication and availability during emergencies have somewhat marred the clinic's reputation. Despite this, the prevailing trend in customer feedback underlines a trustworthy and caring environment for pet care services, with a deeply appreciated personal touch to their practice.
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What Customers Are Saying About Buckner Animal Clinic?

Trustguide uses AI to extract key phrases from reviews about Buckner Animal Clinic and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Buckner Animal Clinic's customers had a positive experience.

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Buckner Animal Clinic Ratings

5

As of Based on 185 revies as of Apr 07, 2024

Buckner Animal Clinic Score

As of Based on 185 revies as of Apr 07, 2024

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Customer Reviews

As of Apr 07, 2024, 185 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Buckner Animal Clinic's publicly available reviews View source

Amy Villareal rated Buckner Animal Clinic 5 stars
a month ago
I’ve used Dr. Norris for over 16yrs and I wouldn’t go anywhere else but here. They’re always so nice and caring for my baby. Medina (Vet Tech) always goes above and beyond for your babies. The front staff is always so welcoming. This past Friday I had to put my baby to sleep and they made me feel so comfortable and reassured me I was making the right decision. I Highly Recommend them!
Jennifer Mountford rated Buckner Animal Clinic 5 stars
3 days ago
We've been taking our cats there for years. Dr. Norris is attention, caring and thorough. Prices are great and he always keeps your costs in mind and never once has he pushed any tests or treatments. He cares about his furry patients and their human parents. Staff are friendly and helpful. I've been going to many different vets for over 30 years and this office is by far the best one I've ever been to. I recommend them to all my friends and will continue to put my kitties care in their hands.
Marina Gelling rated Buckner Animal Clinic 5 stars
3 days ago
Amazing office. Very helpful. Take care of my fur babies like if they were their own! Thank you for all you do Buckner Terrace Animal clinic staff!

Frequently Asked Questions About Buckner Animal Clinic

What are the credentials and experience of the veterinarians at Buckner Terrace Animal Clinic?

Dr. Norris is highly praised by clients for his attentive and caring nature, bringing years of veterinary experience to the clinic. Customers trust his expertise and emphasize his considerate approach to treatment and costs.

Does Buckner Terrace Animal Clinic offer emergency pet care services?

While the clinic seems capable of handling various veterinary emergencies, there have been instances where the availability of emergency care has come into question. It's recommended to contact the clinic directly to inquire about their emergency service protocols.

How does Buckner Terrace Animal Clinic handle communication with clients, especially for follow-ups and records?

The clinic has been commended for its responsive communication via email, which is a stand-out feature noted in reviews. However, there has been at least one reported incident of difficulty in communication, which appears to be an isolated case rather than a common issue.

About Buckner Animal Clinic

Vets
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.