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Bennison Brown Reviews

Rated 5 based on 505 Reviews

149c Manchester Rd, London E14 3DN

Mortgage Broker | London

Published on
January 24, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation for Bennison Brown Mortgages appears to be overwhelmingly positive based on the feedback provided by customers. Credentials such as exceptional customer care, high levels of professionalism, and strong communication skills are routinely highlighted in the testimonials. Customers are reporting a gold standard of service across various employees, indicative of a consistent company-wide commitment to quality. The presence of personalized attention and the ability to meet tight deadlines have also been frequently mentioned, contributing to a service that customers find reliable and tailored to their needs. The reassurance provided through transparent and efficient communication, particularly during stressful periods of mortgage processing, stands out as a critical factor in the firm's reputation. A sense of trust in the company's advice and the absence of pressure to make decisions reinforce the notion that Bennison Brown places significant emphasis on client satisfaction and ethical business practices.

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What Customers Are Saying About Bennison Brown?

Trustguide uses AI to extract key phrases from reviews about Bennison Brown and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Bennison Brown's customers had a positive experience.

Positive
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Bennison Brown Ratings

5

As of Based on 505 revies as of Jan 24, 2024

Bennison Brown Score

As of Based on 505 revies as of Jan 24, 2024

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Customer Reviews

As of Mar 13, 2024, 505 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Bennison Brown's publicly available reviews View source

LJ rated Bennison Brown 5 stars
a week ago
Brilliant experience! I've renewed two mortgages with Bennison Brown and in both occasions had what I feel is the gold standard of customer care. I've had the pleasure of dealing with Keith, Susan and Michael who are all exceptional at what they do and made it as easy as they could for me (and I'm not the easiest client) One note specifically is their communication. I could always get hold of someone and call backs were always done ASAP which is so important when dealing with something this stressful. I will be using again and can highly recommend.
Sydney Richards rated Bennison Brown 5 stars
a week ago
Bennison Brown was amazing for our property purchase. Alex acted on our behalf and went above and beyond to get our mortgage offer to meet our tight deadlines. Thank you so much for making a very stressful period more manageable for us, we appreciate all your hard work and perseverance so much. I would highly recommend Bennison Brown to anyone considering using them :)
Nic Ols rated Bennison Brown 5 stars
a week ago
This is the second time we have used Bennison Brown mortgages and i cannot praise them enough...excellent professional service, great communication and sound advice. I would highly recommend Keith and Susan, they made us feel at ease throughout the full application process and fully informed at every stage. Nothing was ever to much trouble and they really put our minds at ease. Thank you Bennison Brown once again you excelled yourselves.

Frequently Asked Questions About Bennison Brown

What level of customer service can I expect from Bennison Brown Mortgages?

You can expect to receive exceptional customer service, as multiple reviews highlight the company's commitment to quality, regular and clear communication, and personalized attention.

How does Bennison Brown Mortgages handle tight deadlines and complex cases?

The company is praised for proactively managing tight deadlines and complex mortgage cases, with staff going above and beyond to ensure client needs are met in a timely and effective manner.

Can I trust the mortgage advice provided by Bennison Brown Mortgages?

Clients report a high level of trust in the advice given by Bennison Brown. Recommendations are made in the clients' best interest, and there appears to be no pressure to purchase additional products or services.

About Bennison Brown

Mortgage Broker
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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