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B&L Automotive Repairs, Inc. Reviews

Rated 4.9 based on 1259 Reviews

3830 N Kedzie Ave, Chicago, IL 60618, United States

Car Body Shops | Chicago, IL

Published on
March 3, 2024
Last updated
March 13, 2024

Reviews Summary

B&L Automotive Repairs, Inc. receives generally positive testimonials, suggesting a robust reputation, notably in collision repair. Customers commend the quality of the repairs, the professionalism of the staff, and the communication throughout the service process. The reviews reflect a customer base that appreciates detailed updates, thorough explanations, and efficient handling of insurance claims. Instances of dissatisfaction seem few but revolve around issues with follow-up service and attention to detail post-repair. While negative comments surface, they appear as outliers in the broader context of an otherwise positive impression of the establishment. It is pertinent to note that positive customer experience often highlighted interactions with specific employees, implying that B&L staff considerably contributes to the company’s overall favorable standing.

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What Customers Are Saying About B&L Automotive Repairs, Inc.?

Trustguide uses AI to extract key phrases from reviews about B&L Automotive Repairs, Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of B&L Automotive Repairs, Inc.'s customers had a positive experience.

Positive
Neutral
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B&L Automotive Repairs, Inc. Ratings

5

As of Based on 1259 revies as of Mar 03, 2024

B&L Automotive Repairs, Inc. Score

As of Based on 1259 revies as of Mar 03, 2024

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Customer Reviews

As of Mar 13, 2024, 1259 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of B&L Automotive Repairs, Inc.'s publicly available reviews View source

Peter O'Leary rated B&L Automotive Repairs, Inc. 5 stars
4 months ago
B&L is mainly known for its collision repair/body shop business. So I was a little apprehensive when I brought my kid's Lexus RX 350 there with a list of mechanical maintenance issues ranging from easy to semi-tricky. B&L seemed like a good choice since they're right around the corner from me, though I hadn't visited them before. They dug into the engine bay and replaced spark plugs/coils (not an easy task on a 3.5L V6 Lexus), cleaned the throttle body, new air filter, and performed a beast of a job in replacing an oil line for the VVT-i supply. The communication was straightforward, the workmanship excellent, and the price was right, better than the stealership! Kudos to Jimmy, Alex and the team at B&L. Services: Carburetor cleaning, Air & cabin filter replacement, Electrical, Oil change
Nkabila Mwakyoma rated B&L Automotive Repairs, Inc. 5 stars
8 months ago
They did a fantastic job with the repairs. My car when from looking like it was punched in the face to looking brand new 👍🏾. They did forgot to order a part which extended the repair time by a week. (Which is my only complaint). But both Rick & Diamond we’re very professional and communicated well. Service: Body & Trim
Anthony Stompanato rated B&L Automotive Repairs, Inc. 5 stars
8 months ago
B&L is a top notch shop in both quality and service. I've had work done there previously and stopped in to talk to them about a rear taillight that was out-one that I couldn't replace on my own. They promptly replaced it without a charge. Great people and great service...

Frequently Asked Questions About B&L Automotive Repairs, Inc.

Does B&L Automotive Repairs, Inc. handle insurance claims for repairs?

Yes, according to customer reviews, B&L is experienced in dealing with insurance claims and is capable of communicating directly with insurance companies throughout the estimate and payment process.

Can B&L Automotive Repairs perform both collision repair and mechanical maintenance?

Certainly. Customers have reported successful experiences with B&L for a variety of services, ranging from bodywork and collision repair to complex mechanical maintenance tasks.

Will my car be cleaned or detailed after repairs are completed at B&L Automotive Repairs?

It is common practice at B&L to provide car detailing after services. Customer reviews often express gratitude for the cleanliness and presentation of their vehicle post-repair.

About B&L Automotive Repairs, Inc.

Car Body Shops

B&L Automotive Repairs is a family-owned and operated auto repair shop covering all your auto service needs. We work with all makes, models, and dealerships as well as the top insurance agencies. Whether you need a routine oil change or full auto body collision repair, we handle it all. Call us today.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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