The overall company reputation of Ashleigh Veterinary Centre, as derived from the provided customer reviews, indicates a clinic that is generally appreciated for its empathetic and professional care, especially in handling sensitive situations such as the end-of-life care for pets. Customers commend the clinic for its thorough communication, including providing details about procedures, following up with phone calls, and offering aftercare advice. The clinic's staff, notably the reception team and certain veterinarians, are frequently described as warm, friendly, and helpful, reinforcing the clinic's reputation for good customer service. However, the reviews also point to some inconsistencies, particularly with regards to staff attitudes and experience levels. Negative experiences highlight concerns over perceived rudeness, lack of compassion during procedures, and administrative issues such as record transfers and difficulty in securing timely appointments.