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Archer Window Cleaning Services
Archer Window Cleaning Services

Archer Window Cleaning Services Reviews Summary

Window Cleaners | Manchester

What do customers say about Archer Window Cleaning Services?

As of Feb 25, 2024, 47 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
February 25, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
47
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Archer Window Cleaning Services's customer reviews analysis

Archer Window Cleaning has garnered a reputation for being a professional and reliable company with a high standard of service, particularly when it comes to cleaning office windows. Feedback from customers consistently highlights the company's ability to deliver quality cleanings, punctuality, and courteous staff behavior. Clients appreciate the thoroughness of the cleaning jobs and the friendly demeanors of the workers. The mention of competitive pricing and going 'above and beyond' suggests that the company does not solely focus on business as usual but also prioritizes customer relationship and satisfaction. Notwithstanding these positive attributes, there has been a concerning report about reckless driving by one of their van drivers. This isolated incident contrasts sharply with the otherwise commendable reviews and raises questions about the behavior of some employees outside the primary service environment.

Positive Feedback

Customer feedback for Archer Window Cleaning is overwhelmingly positive when it comes to the quality of their service. The company is praised for its professionalism and reliability, and multiple reviews emphasize their ability to clean to a 'very high standard.' The friendly and polite demeanor of the staff seems to make a significant impression on customers, enhancing the overall service experience. Furthermore, the company's flexibility and responsiveness to last-minute requests are lauded, adding to their reputation for customer satisfaction. The mention of competitive pricing and the company's willingness to go the extra mile, literally in one case where they provided transportation to a customer, indicate a business that is dedicated to not just meeting but exceeding client expectations.

Concerns and Threads

Despite the plethora of positive reviews, Archer Window Cleaning's reputation is not without blemish. A singular but severe criticism relates to the purported aggressive driving behavior of one of the company's van drivers during challenging weather conditions. This report suggests a possible area for improvement in the company’s overall professionalism and concern for public safety. No other negative experiences have been shared in the customer feedback provided, yet this incident alone is sufficient to introduce potential concerns about the conduct of employees outside of direct customer service interactions, and it could impact the company's image.

Frequently asked questions about Archer Window Cleaning Services

Can Archer Window Cleaning accommodate last-minute cleaning requests?

Yes, the company has been noted for its responsiveness and flexibility in handling last-minute cleaning requests, always striving to ensure customer satisfaction.

Do the cleaning staff at Archer Window Cleaning have a professional attitude?

Yes, many customers have highlighted the professionalism, reliability, and friendly nature of the cleaning staff, which contributes positively to their overall service experience.

How does Archer Window Cleaning ensure the safety and standards of their services?

Customers have praised Archer Window Cleaning for performing jobs with health and safety at the forefront, and delivering services that meet high standards, indicating a strong commitment to safety and quality.

Recent customer reviews and testimonials for Archer Window Cleaning Services

Archer Window Cleaning Services
Amy Fitton
5-Star
3 weeks ago
Highly Recommend Professional Reliable company. They cleaned my office windows to a very High Standard. Staff were very friendly and polite. I will definitely be using Archer for the foreseeable Future.
Archer Window Cleaning Services
Wayne Larkman
5-Star
3 weeks ago
We have always contacted Chris at Archer Window Cleaning for all our exterior cleaning. Even when we have needed a last minute clean due to recent adverse weather they have been there for us on time with a professional job carried out with H&S at the forefront of the company. Highly recommended. A+++++
Archer Window Cleaning Services
Paul Harrison
5-Star
4 weeks ago
Excellent service provided by the window cleaning team. They were recommended to me by a few existing customers and they delivered at my offices, they are now an approved vendor and I would definitely recommend this company.
Read all reviews

About Archer Window Cleaning Services

Window Cleaners

Archer Window Cleaning offer commercial window cleaning services to properties in Manchester and the surrounding area. Our window cleaners have been providing commercial window cleaning in Manchester and throughout the North-West of the U.K since 1990.Our mission is to take great pride in providing the highest quality of commercial window cleaning, combined with reliability and safety, by providing professional trained and uniformed staff that pay attention to detail on every task that we undertake.We have worked extremely hard to build our excellent reputation, for supplying the highest level of service to all of our commercial clients across Manchester.So, if you need the very best window cleaners, call Archer today

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