APC Overnight Reviews

The overall sentiment for APC Courier Services as reflected in these customer reviews is predominantly negative. Reviewers consistently report issues such as failed delivery attempts, lack of communication or contact regarding missed deliveries, and negative experiences with courier staff behavior. While most feedback highlights disappointment with undelivered or mishandled packages, there are rare mentions of helpful depot staff and supportive customer service agents. Nevertheless, critical reviews far outweigh the positive, emphasizing difficulties in core delivery performance and resolution of problems.

Common themes across these reviews include unreliable delivery promises, absent or delayed communication about delivery statuses, and a lack of proactive support from both drivers and office personnel. Several customers mention being forced to collect parcels themselves due to repeated failed delivery attempts or being told to wait long periods without guarantee of receipt. Depot experiences are mixed, with some staff noted as helpful while others highlight inadequate facilities or slow service when on-site.

In summary, APC Courier Services holds a poor reputation according to current reviewer feedback. The company is frequently cited for undependable delivery practices and insufficient customer care, with occasional instances of helpful staff unable to offset the broader experience. Based on these reviews, customers in the UK region should be cautious and consider these issues when selecting a courier provider.

APC Courier Services provides package delivery and collection solutions within the UK. The company offers scheduled parcel drops, collection points, and depot services for customers unable to receive items at home. Services include express and next day delivery options based on customer needs.

APC Courier Services operates through a network of drivers and depots, providing customers with delivery windows, notifications, and online package tracking. Customers can interact with office staff for support, as well as visit depots to retrieve missed parcels. The company employs staff dedicated to both front-line delivery and customer communication.