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American Financial Network, Inc. Reviews

Rated 4.9 based on 2346 Reviews

10 Pointe Dr #330, Brea, CA 92821, United States

Mortgage Broker Brea

Published on
July 1, 2025
Last updated
July 1, 2025

Reviews Summary

Customer reviews for American Financial Network and its staff reflect an overwhelmingly positive experience with the company’s mortgage lending services. Reviewers consistently note standout qualities such as responsiveness, professionalism, and individualized support from specific staff members like Angela Morrison, Tony, Susannah, Michele, Shane, Raphael, Brandy, Erika, Sean Tate, and Jacob Emmel. Clients appreciate proactive communication, creative problem-solving in nonstandard cases, and a generally smooth process. Only minor suggestions or criticisms are present, mostly related to the inherent complexity of mortgage transactions rather than the company’s conduct.

The most frequent themes across the reviews are excellent communication, transparency, clear and timely updates, and a willingness to address individual customer needs. Multiple reviewers highlight staff going “above and beyond,” creative adaptations to varied financial situations, as well as detailed explanations at each stage. Such consistent praise for respectful, attentive, and knowledgeable service appears across several locations and team members.

Overall, American Financial Network stands out for its highly regarded reputation among mortgage customers. Testimonials show repeat use and strong recommendations, citing reliable outcomes for home buying and refinancing. Based on customer feedback, AFN is regarded as a trusted partner for mortgage lending in regions such as Tennessee and for veterans nationwide.
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What Customers Are Saying About American Financial Network, Inc.?

very attentive, responsive, communicative, knowledgeable

beyond-stellar communication

incredibly communicative, always keeping us in the loop

genuinely supported and guided

made the entire process smooth, stress-free

walked us through the whole process

did an amazing job

went above and beyond to get us into our dream home

every step of the process was smooth and transparent

always keeping my best interests at the forefront

Trustguide extracts key phrases from reviews about American Financial Network, Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of American Financial Network, Inc.'s customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

American Financial Network, Inc. Ratings

5

As of Based on 2346 revies as of Jul 01, 2025

American Financial Network, Inc. Score

100%

As of Based on 2346 revies as of Jul 01, 2025

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Customer Reviews

As of Jul 01, 2025, 2346 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of American Financial Network, Inc.'s publicly available reviews View source

Jesus Fernandez rated American Financial Network, Inc. 5 stars
3 weeks ago
Angela Morrison cares deeply about her clients. She is very attentive, responsive, communicative, knowledgeable, and approachable. She always made time for us — no matter the time of day — and assured us it was never an inconvenience. No matter how many questions we had, she always answered politely. She regularly updated us and kept us on track. We will absolutely recommend her to anyone looking to buy a home or agents looking to network. She is, simply put, the best. We appreciate her so much!
Jennifer L. Vignali Realtor rated American Financial Network, Inc. 5 stars
a week ago
Tony is a phenomenal lender. As an agent, every client I send his way receives a catered, specific plan for purchasing property, and I receive beyond-stellar communication. He makes magic happen, period. With his underwriting experience, I and my clients trust every suggestion and plan he recommends and he does it all with positivity and grace. I love working with Tony!
H E rated American Financial Network, Inc. 5 stars
a week ago
We had an amazing experience working with Susannah and Michele! From start to finish, they were incredibly communicative, always keeping us in the loop and making sure every question was answered right away. What really impressed us was how quickly they were able to close on our home—way faster than we expected. Our income situation isn't exactly traditional, but Susannah and Michele didn't miss a beat. They were creative, resourceful, and found solutions that worked perfectly for us. It’s rare to find someone this professional and this personable. If you're looking for someone who’s fast, responsive, and truly knows their stuff, look no further. Highly recommend!

Frequently Asked Questions About American Financial Network, Inc.

How well do American Financial Network staff communicate throughout the loan process?

Staff at American Financial Network are frequently noted for keeping clients informed at every stage. Reviews mention regular updates, quick responses to questions, and comprehensive explanations, making the mortgage process predictable and clear for borrowers.

Can AFN help with complex or nontraditional income situations?

Yes, several reviewers highlight American Financial Network's ability to find effective solutions for customers with nontraditional income. The staff is described as creative and resourceful when helping clients meet financing requirements in unique situations.

Is AFN recommended for refinancing as well as first-time purchases?

Yes, reviews include positive experiences from both home buyers and customers refinancing. Clients noted satisfaction with their refinancing process, mentioning smooth transactions and a willingness to return to AFN for future mortgage needs.

About American Financial Network, Inc.

Mortgage Broker
American Financial Network (AFN) is a mortgage lending company that provides home financing solutions for property purchases and refinances. Its core services include home loans, mortgage advice, and underwriting delivered through in-person consultation and remote communication with loan officers and support staff.

AFN operates by guiding customers through each stage of the mortgage process, from initial consultation and needs assessment to application, approval, and closing. The company emphasizes transparency, timely updates, and consistent communication as part of its structured workflow with a team of specialized lending professionals.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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