America's Best Contacts & Eyeglasses Reviews

The overall sentiment toward America’s Best for optical services is strongly positive, with reviewers routinely highlighting attentive staff, professional eye exams, and practical solutions for eyewear needs. Customers mention positive experiences with specific staff members, particularly noting helpfulness and patience. However, a few reviews point out frustrations, especially related to appointment management and unexpected delays in receiving glasses.

Frequent themes include reasonable pricing, friendly and knowledgeable staff, and a clean, modern facility. Many customers praise the efficiency of same-day appointments and specific staff—Angel, Anabel, and Dr. Jeanie—for their service. Several reviews also mention extra community outreach efforts, like school vision screenings. On the other hand, there are occasional complaints about slower than promised turnarounds and miscommunication about appointment policies.

Overall, America’s Best maintains a solid reputation for affordable, professional optical services, especially in West Covina. The business is recognized for smooth customer interactions, clear explanations, and staff approachability, supporting repeat patronage in the region.

America’s Best provides optical services including eye exams, prescription glasses, and eyewear adjustments. The company operates primarily through retail storefronts, where customers can receive eye examinations from qualified optometrists and select glasses from an in-store selection. Services sometimes include community outreach, such as vision screening for schools.

Operations at America’s Best involve walk-in and appointment-based service delivery. Customers interact with technicians and optometrists for diagnostics and frame selection. The company manages on-site fitting and lens adjustments, with orders sometimes delivered after a waiting period. Facilities are modern, clean, and staffed with multiple employees, supporting same-day appointments and personalized assistance.