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Perspective Optometrists Reviews

Rated 4.9 based on 136 Reviews

8 England's Ln, Belsize Park, London NW3 4TG

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

The overall sentiment in customer reviews for Perspective Optometrists is highly positive. Reviewers consistently note the attentive and professional service, with many mentioning the thoroughness of eye exams and staff members going the extra mile, such as providing refreshments or accommodating frame selection. There is a clear appreciation for knowledgeable staff, long-term relationships, and focus on service quality over price. One critical review highlights difficulty with communication about pricing, suggesting that while the majority experience is positive, some customers have faced frustration in the inquiry process.

Frequent themes across the reviews include the quality and precision of eye tests, patient support during frame and lens selection, and a welcoming atmosphere. Several reviewers mention specific staff members, the advanced technology used, and the boutique nature of the store. Repeat visits, loyalty, and aftercare services are common, showing strong trust in the brand. Only one review mentions a negative customer service aspect, related to pre-sales questioning on costs.

Overall, Perspective Optometrists has a strong reputation in its local area for quality-driven, customer-focused eye care. The company is repeatedly characterized by professionalism, excellent technical services, and a warm environment. Despite one instance of poor communication, most customers report satisfaction and consistent value, underscoring the company’s positive standing within the optician sector.
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What Customers Are Saying About Perspective Optometrists?

high quality service

thorough eye test

impeccable and invaluable

exceptional

always takes the time

very friendly and helpful

so advanced and nothing like anything I’ve done before

inspiring, fun and uplifting

very well looked after

Trustguide extracts key phrases from reviews about Perspective Optometrists and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Perspective Optometrists's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Perspective Optometrists Ratings

5

As of Based on 136 revies as of Jun 15, 2025

Perspective Optometrists Score

90%

As of Based on 136 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 136 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Perspective Optometrists's publicly available reviews View source

Toby Clark rated Perspective Optometrists 5 stars
a week ago
I have been coming to Perspective Optometrists for over 10 years. I come because I prefer a boutique opticians who invest in a high quality service from eye test, to eye care to frame fitting. Over the long term, it is actually much better value to invest in quality than seek quick cheap solutions that require repeated replacement.
Susanna Ross rated Perspective Optometrists 5 stars
2 months ago
I would highly recommend Perspective opticians. I have always been very short sighted and for the last few years struggled with reading too. I had an excellent thorough eye test and really professional help picking frames. They have been incredibly patient and supportive. Most important I now have multi focal glasses and contact lenses, both of which I can finally see really well with. They are pricey but worth every penny.
Carlos Menezes rated Perspective Optometrists 5 stars
2 months ago
Wonderful service, experience (chocolates and coffee with my appointment went a long way) and selection of frames. A big call put to Ezgha in particular, whose service was impeccable and invaluable in guiding me through choosing my new glasses. She made dealing with Perspective a absolute pleasure :)

Frequently Asked Questions About Perspective Optometrists

Do the optometrists at Perspective offer thorough eye exams?

Yes, multiple reviews mention that Perspective Optometrists provides thorough and advanced eye tests. Customers value the attention to detail and professional approach taken during appointments.

Is the staff helpful when choosing glasses or contact lenses?

Customers frequently note that the staff take their time and are highly supportive during the selection process for both frames and lenses, ensuring clients feel comfortable and assisted.

Are there options for refreshments or added comforts during appointments?

Reviews mention that customers are often offered tea, coffee, or chocolates during appointments, contributing to a welcoming and comfortable atmosphere.

About Perspective Optometrists

Opticians
Perspective Optometrists is an optical store specializing in comprehensive eye care services, including eye examinations, prescription glasses, and contact lenses. The company offers a range of eyewear options and focuses on delivering personalized service within a boutique retail environment.

The business operates in person, providing customers with professional eye tests and guidance on frame and lens selection. Its model includes detailed consultations, follow-up aftercare, and support in choosing the right eyewear from a curated selection, supported by a knowledgeable staff and advanced eye-testing technology.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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