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Optimax Manchester Reviews

Rated 4.8 based on 63 Reviews

Opticians in Manchester

1 Albert Square, Albert Sqaure, Manchester M2 3FU

Published on
October 16, 2025
Last updated
October 16, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Optimax Manchester's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Optimax Manchester?

team was friendly and professional

felt completely safe with them 🧡

could not be happier with the results

made me feel completely at ease

excellent care throughout

entire experience...was seamless and professional

vision has improved so much

my experience has been phenomenal

pain free and the results were amazing

customer service...have been exceptional

Trustguide extracts key phrases from reviews about Optimax Manchester and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 16, 2025, 63 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Optimax Manchester's publicly available reviews View source

Nadeen Tayfour rated Optimax Manchester 5 stars
a month ago
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From the moment I walked into Optimax Manchester, the team was friendly and professional—putting my nerves at ease during every stage of the process. The consultation was thorough. Highly recommend for anyone considering laser eye surgery in Manchester!
Madison Adams rated Optimax Manchester 5 stars
5 months ago
Everything was perfect at the Manchester Clinic. They're all so nice and felt completely safe with them 🧡. I have perfect vision and it's amazing ✨️✨️. Asen was so sweet; she was with me all the way and proper looked after me! Gordon was with me in surgery and made me feel so at ease and made sure I was alright after it. Amanda the Optician was lovely as well and just felt completely safe with all of them! 10/10 🥳🌼🌿
Josh Esaw rated Optimax Manchester 5 stars
5 months ago
Had my surgery done at the Manchester clinic in April. Could not be happier with the results and the staff have been so nice and attentive from the get go. If you are thinking of getting it done I could not speak higher of the team and would highly recommend, you won’t have any regrets.

Reviews Summary

Overall, customer sentiment towards Optimax Manchester’s laser eye surgery services is overwhelmingly positive, with reviewers consistently highlighting professionalism, thorough consultation, and the friendly demeanor of staff members such as Asen, Gordon, Amanda, and Dr. Jan Grzeszkowiak. Most feedback reports smooth procedures, clear explanations, and excellent visual outcomes. Mild recovery discomfort and side effects like temporary dry eyes are occasionally noted, but these are described as manageable and expected.

The most frequent themes include attentive aftercare, quick recovery times, and staff members going out of their way to provide reassurance and comprehensive support. Customers in the Manchester and Liverpool locations frequently mention the ease of the process from initial consultation to follow-up, and appreciate clear communication about what to expect. Several reviewers name individual team members and surgeons, showing trust based on personal interactions as well as clinical outcomes.

Based on these reviews, Optimax Manchester enjoys a strong reputation for reliability, patient-centered care, and excellent results among those seeking laser and lens replacement surgery in Manchester and Liverpool. The recurrence of recommendations, mention of skillful surgeons, and praise for aftercare reinforce their status as a highly regarded provider for vision-correction surgery in the North West of England.
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Frequently Asked Questions About Optimax Manchester

What is the aftercare process following laser eye surgery at Optimax Manchester?

After surgery, Optimax Manchester schedules regular follow-up appointments to monitor recovery and healing. Staff provide clear guidance on managing expected side effects, such as dry eyes or temporary discomfort, and are available to address patient questions during the healing process.

Are the procedures at Optimax Manchester quick and relatively comfortable?

Most reviewers report that surgeries—whether LASIK, LASEK, or lens replacement—are quick, often pain-free or with minor, short-lived discomfort, and frequently result in rapid improvement in vision. Some side effects may occur but are usually manageable as explained during consultations.

Is there any charge for follow-up laser treatments to fine-tune vision?

Based on customer accounts, follow-up laser procedures needed for fine-tuning (such as LASEK on one eye) have been provided at no extra charge. However, patients should confirm current policies directly with the clinic as this may vary.

About Optimax Manchester

Opticians
Optimax Manchester is a clinic specializing in vision correction services, offering procedures such as LASIK, LASEK, and lens replacement surgery. The company operates within the healthcare industry, providing in-person consultations, diagnostics, and surgical treatments primarily for patients seeking to correct their eyesight.

Optimax Manchester manages its services through a structured process that includes initial consultations, thorough pre-surgery assessments, the surgical procedure itself, and systematic aftercare with regular follow-up appointments. The workflow involves collaboration among clinicians, optometrists, and surgeons across its Manchester and Liverpool locations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.