Eye Sight Solutions Optometry Reviews

Dr. Kim is smart, thorough, and pleasant, and her staff is responsive and kind. This was my first time at Eye Sight Solutions Optometry and I'll be coming back for my annual check up. On the morning of Friday, December 30th, I called multiple optometry offices including Eye Sight Solutions Optometry. Jenny, one of the front desk attendants, not only fit me in later that same day but also called my insurance on my behalf to ask what the discrepancy was in the system. When I arrived, Cesar was helping other customers so Dr. Kim welcomed me in with a friendly smile and handed me the ipad to fill out some forms ahead of my first appointment. It's clear that no task is beneath her which is a great culture to have. The appointment with Dr. Kim was efficient, yet thorough. For example, Dr. Kim pointed out a structural inefficiency with my eyes that no other optometrist had ever pointed out, and she even showed me the images and explained in layman's terms. I never had any discomfort, as Dr. Kim was firm but gentle, when checking various aspects of eye health such as eye pressure. When I was checking out with Cesar, I tried on glasses but couldn't find one I liked that was affordable. Instead of pressuring me to buy a pair at the office, he assured me he would send me my prescription so I could take it anywhere online or to Costco down the street (which I did the next day to get my glasses). I'm pleased with how this visit went from initial phone call through follow-up, and I'll be continuing to come back.

I became Dr. Kim's patient after Dr. Clark transferred his practice, and really happy I stayed. Dr. Kim is very attentive, thoughtful and caring, patiently answers all the questions and addresses concerns. I also appreciate that she invested in new equipment for the practice, that adds a lot to my experience as a patient, e.g. I no longer need to go places for retina screenings. It is always easy to schedule an appointment, and I'm very grateful they opened early during the pandemic. Office staff is very courteous and always super helpful, either with scheduling an appointment for an annual check up, or for the frame adjustment. Lenses I ordered are slightly on the more expensive side, but I really like the quality and how quickly I got my glasses ready.