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Ollie Quinn Reviews

Rated 4.7 based on 148 Reviews

35 Neal St, London WC2H 9PR

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Reviewer sentiment toward Ollie Quinn, the optician, is overwhelmingly positive, with customers highlighting high-quality frames and lenses, thorough eye examinations, and outstanding staff professionalism. Staff members are frequently named for their helpfulness and expertise, both in-store and during eye tests. Most reviewers praise the efficient repair and maintenance services, prompt assistance, and clear communication. However, one customer described a negative experience with a mishandled prescription, delayed delivery, and lack of empathy from most staff members, tempering the otherwise favorable impression.

Positive themes recurring across customer reviews include attentive and knowledgeable opticians, a wide selection of frames, and responsive, personable staff. Customers value Ollie Quinn's consistency with eye tests, ongoing support for complex prescriptions, and quick resolution for urgent repairs. The shop’s ability to guide customers toward suitable options and provide high-standard consultation for everything from general vision needs to contact lens fittings stands out, particularly in London locations like Covent Garden and Neal St.

Overall, Ollie Quinn is regarded as a dependable and reputable optician in London, known for professionalism and comprehensive care. Repeat business, robust product offerings, and proactive health guidance cement its strong reputation. Issues with miscommunication or errors appear infrequent, and most customers experience attentive service, reinforcing Ollie Quinn’s position as a valued optical provider in the region.
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What Customers Are Saying About Ollie Quinn?

quality of the frames and lenses

eye test went smoothly

great team and service

level of knowledge and service

Fixed it up straight away

staff was absolutely amazing

service received yesterday

professional and caring

high standard

glasses are very high value for money

Trustguide extracts key phrases from reviews about Ollie Quinn and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Ollie Quinn's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ollie Quinn Ratings

5

As of Based on 148 revies as of Jun 15, 2025

Ollie Quinn Score

90%

As of Based on 148 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 148 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Ollie Quinn's publicly available reviews View source

Lew Bee rated Ollie Quinn 5 stars
4 months ago
Have been using Ollie Quinn for over 3 years. Couldn’t be happier with the quality of the frames and lenses. Customer service is always excellent. Have purchased optical frames in store and online, both great experiences.
Sagar Bharadia rated Ollie Quinn 5 stars
3 months ago
Great team and service from the whole team, Abi, Katie, Jimmy and Meesha. Eye test went smoothly, Meesha was great at explaining and answering all my questions and was very thorough in the test itself. Would recommend to all!
Colin Hewett rated Ollie Quinn 5 stars
3 months ago
Great service and great frames. So pleased I ended up buying sun glasses as well. Highly recommend

Frequently Asked Questions About Ollie Quinn

Do Ollie Quinn staff assist with urgent glasses repairs?

Yes, several reviews report that Ollie Quinn staff quickly address urgent repairs such as fixing broken frames or missing screws, typically providing these services on the spot and ensuring glasses are returned in usable condition.

Can Ollie Quinn opticians help with complex prescriptions?

Yes, customers mention that Ollie Quinn opticians take extra care with detailed eye tests and can assist with prescriptions for conditions like short sightedness, astigmatism, and multifocal lenses, dedicating time to ensure optimal vision support.

Are eye tests and purchases available both in store and online?

Ollie Quinn offers eye tests and frame selection at their retail locations, while purchases of optical frames can be made in store or through their online platform, providing convenience for a range of customer preferences.

About Ollie Quinn

Opticians
Ollie Quinn is an optician specializing in the sale of glasses, sunglasses, and contact lenses, as well as eye tests and vision consultations. The company serves customers both in physical retail locations and via online channels, offering a variety of frame styles and vision correction products.

Ollie Quinn operates through staffed optical shops where qualified opticians perform detailed eye examinations and consultations. Customers are guided through frame selection, lens options, and prescription fitting. The company also provides repair services and supports both in-person sales and a streamlined online purchasing process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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