Abbey Flooring appears to possess a disparate reputation based on collected customer reviews. While there are numerous accounts of exceptional service, including praise for quality flooring, competitive pricing, and commendable installation, the company also faces serious allegations regarding customer service and post-sale support. Positive reviews frequently commend the quality, range, and affordability of the products alongside customer-friendly support. A few customers even note exceptional attention to detail, expressing satisfaction with the willingness of staff to go beyond standard expectations. However, negative reviews center on issues such as improper installation leading to rapid degradation of the flooring, miscommunication concerning the product delivered vs. product ordered, and an alleged lack of accountability post-purchase. Given the polarity of experiences, Abbey Flooring's overall reputation seems contingent upon improvements in consistency within service delivery and aftercare.