homepage
/
Miami, FL
/
Electrical Repairs
/
A Gonzalez Appliance Service
A Gonzalez Appliance Service

A Gonzalez Appliance Service Reviews Summary

Rated 4.9 Star based on 884 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
884
reviews
Excellent
Good
Average
Fair
Poor
Published on
March 3, 2024
Last updated
March 13, 2024

What do customers think about A Gonzalez Appliance Service?

An analytical review of customer feedback for A Gonzalez Appliance Service reveals a robust company reputation built upon efficient and effective service delivery. Clients consistently praise the company's proactive approach, where technicians arrive with anticipatory spare parts, leading to quick and often single-visit resolutions. This strategy not only demonstrates technical preparedness but also reflects thoughtful customer service by reducing appliance downtime. Furthermore, the cost-effectiveness of the services, with savings noted in comparison to direct brand service providers, enhances the company's value proposition. Timeliness is another recurrent commendation, with technicians both respecting scheduled appointments and swiftly executing repairs, further consolidated by positive commentary on professionalism and politeness. The attention to customer needs extends beyond the primary issue, as evidenced by a technician identifying a leak unrelated to the initial service call. Such diligence fortifies trust and suggests a broader commitment to the client's overall well-being. Finally, effective communication is regularly highlighted, providing customers with clear expectations and instilling confidence in service reliability.

Positive Feedback

Customers report high satisfaction with A Gonzalez Appliance Service, detailing positive experiences that encompass various dimensions of their operations. The company is consistently commended for its forward-thinking approach, with technicians being notably prepared with spare parts before diagnosing the issue in person, showcasing efficiency and reducing the need for multiple visits. Cost savings are frequently mentioned, as customers express they have saved a significant amount when choosing A Gonzalez over other service providers, indicating superior economic value. Excellent communication stands out as a key possitive trait, characterized by clear, informative interactions and timely updates on repair progress. The conduct of the service technicians is universally lauded; they are described as professional, attentive, and responsive, adept at resolving issues promptly and without leaving post-repair disarray. Worthy of note is the praise for going beyond the call of duty, with technicians' actions such as detecting other potential problems during their visit, communicating a sincere concern for customer safety and satisfaction. This comprehensive attention to detail and the overall efficacy of the service reinforce customer loyalty and recommendations.

Concerns and Threads

The compendium of reviews for A Gonzalez Appliance Service provided lacks direct negative feedback. Hence, it is not possible to deliver a detailed account of the drawbacks or areas of dissatisfaction experienced by clients based on the current dataset. The absence of criticism in the accessible reviews indicates either a lack of negative experiences among the reviewers or an overwhelming prevalence of positive experiences overshadowing the occasional dissatisfactions. Without explicit negative commentary, an objective and fair depiction of any service inconsistencies, challenges, or faults remains elusive.

Frequently asked questions about A Gonzalez Appliance Service

How does A Gonzalez Appliance Service ensure the efficiency of their repairs?

A Gonzalez Appliance Service prioritizes efficiency by preparing in advance and bringing spare parts based on the model number provided by the customer. This often allows for repairs to be completed in a single visit.

Can I expect cost savings with A Gonzalez Appliance Service compared to other providers?

Many customers report significant savings with A Gonzalez Appliance Service in comparison to other service companies or direct brand-related services, highlighting a competitive pricing structure.

What kind of customer service can I expect from A Gonzalez Appliance Service?

Customers of A Gonzalez Appliance Service commend the company for its professional and caring customer service, which includes clear communication, timely responses, and additional attention to incidental household issues that may not be directly related to the appliance repair service.

What are customers saying about A Gonzalez Appliance Service

A Gonzalez Appliance Service
Tony Albelo
5-Star
2 months ago
Had issue with my GE Monogram fridge. This is a built-in with the compressor on the top, like a Sub-Zero. So it's pricey. AG was pre-prepared. In other words, he asked for the model number so the tech could have some spare parts ready. Nice forward-thinking. Instead of coming to diagnose, then getting a part, and then coming back - they came ready with some of the likely culprits. Result - fridge fixed in 30 minutes and on the first trip. A+ all the way!
A Gonzalez Appliance Service
Bill Tallman
5-Star
a week ago
My LG washer’s drain pump failed. LG’s service offered to repair for $375. AG was one of the service companies they referred. I saved over $100 by going with AG. Every part of the service experience exceeded my expectations, from scheduling the appointment, to the excellent communication with the service tech, to the speedy and competent work of the tech. I highly recommend these folks. Five stars.
A Gonzalez Appliance Service
Juan Sebastiani
5-Star
a week ago
A+ service. Professional service and super quick. Got our fridge up and running in 1 hour. 100% recommended and certified…will definitely use them again. Our tech guy Luis was the best! Thx
Read all reviews

About A Gonzalez Appliance Service

Electrical Repairs

A Gonzalez Appliance service is synonymous with fast, efficient and high quality appliance repairs. Serving Miami-Dade county since 1984, AG appliance service has built a strong foundation servicing major brands such as LG, Samsung, General Electric, Frigidaire and Liebherr to name a few. Our technicians are factory trained professionals continuously striving to satisfy our customers needs in getting their appliance repaired quickly and at a fair price. Call us now at 305 552 6979 to speak with a courteous staff member and schedule a service call today.

Expand