Aram rated World of Books 1 stars
3 months ago
Please beaware of this company, you could end up with nothing but wasting your time.
There are hundred of hundred horrible review of this company!! mine too. This is the worst company ever. You should beaware of them!!
The price? Are you willing to waste your precious time just to save a few quids?
Let me share my horrible experience with you.
My daughter loves a particular book, so I ordered it on March 26th. It was available on Amazon, but I thought, “Let’s support other companies instead of always going with the big ones.” So, I gave this company a try.
After placing my order, I expected it to arrive within a reasonable time. I got a tracking number and checked the status after a few days—it said there was an address issue, and the package was being returned. So, I reached out to customer service.
And what did they say? Without even checking, they told me not to worry because the package was on its way. But I had proof that it was being returned, so I sent them a screenshot and emphasized the issue again. I kept waiting.
Then, they finally admitted that they had received the book back. So, I asked them to send it again quickly because my daughter had been waiting for it.
At this point, if they had just resent the book, I would have understood. Even if it was delayed, I could have been patient.
But then—suddenly, they told me the book was out of stock. They couldn’t send it anymore. Instead, they offered me something else of a similar price. similar price of what???
What kind of nonsense is this?
This is why you should never use this company.
I ordered the book on March 26th, and on April 3rd, they finally told me about "refund"
I didn’t need a refund, I needed the book!
They wasted my time without properly checking anything. even I presume Selling an item they don’t even have? That’s basically a scam. isn't it?
In the end, I just bought the book from Amazon and received it the next day—no issues at all.
I used to believe in supporting smaller businesses, but maybe I was wrong. This might be unfair to honest small businesses, but this particular company? Absolutely not.
For anyone looking for a good online bookstore, I highly recommend "Books2Door". Their customer service may be a little slow, but they always deliver quickly and handle issues properly.
I only tried another store because Books2Door didn’t have the book I needed. But next time, I won’t make that mistake again.