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We Buy Any Home Reviews

Rated 4.3 based on 490 Reviews

First Floor, 50 St Mary Axe, London EC3A 8FR

Estate Agents London

Published on
August 1, 2025
Last updated
August 1, 2025

Reviews Summary

Customer reviews for We Buy Any Home show a predominantly negative overall sentiment, with frequent reports of disappointment and dissatisfaction regarding the property sales process. Reviewers consistently note concerns around significant last-minute changes to cash offers, lack of clear communication, and delays in transactions. While a few reviews mention friendly or informative staff, these positives are outweighed by repeated accounts of perceived dishonesty and unprofessional behavior.

Common feedback includes dramatic reductions from initial offers, often after several weeks, leaving sellers feeling misled. Complaints extend to unclear fee structures, unresponsiveness, and unfulfilled promises about timelines and processes. There are also multiple accusations of manipulative tactics and poor customer service, with some customers specifically naming staff for negative interactions.

Overall, We Buy Any Home is regarded with caution by reviewers, who describe the service as unpredictable and lacking transparency—particularly for those expecting a fast or straightforward transaction. This has affected its reputation as an estate agent in the UK property market.
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What Customers Are Saying About We Buy Any Home?

helpful chap who asked me several questions

very friendly, understanding and professional

really helpful

informative and helpful

given us a real different option

happy with the conversation

presenting an alternative option

excellent advice and options

no pressure or obligations

can consider their options

Trustguide extracts key phrases from reviews about We Buy Any Home and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of We Buy Any Home's customers had a positive experience.

Positive
40%
Neutral
0%
Negative
60%

We Buy Any Home Ratings

1

As of Based on 490 revies as of Aug 01, 2025

We Buy Any Home Score

40%

As of Based on 490 revies as of Aug 01, 2025

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Customer Reviews

As of Aug 01, 2025, 490 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of We Buy Any Home's publicly available reviews View source

Bethany Rutter rated We Buy Any Home 1 stars
a month ago
If I could give zero stars I would. The first woman I spoke to was absolutely lovely and gave me such high hopes for this company, through no fault of hers none of this came through. I was told I’d receive cash within 48 hours depending on when I wanted to move but then had to wait for a viewber to take photos and create a floor plan (2 weeks). They then done assessments on area and consultations with estate agents on similar homes (another 2 weeks) we finally got our final offer a month later which was about 40% under the original offer. I declined and was immediately told okay we’ll do 70. I then spoke to the company over the next week and received information little by little that that meant they would sell the home and I would receive funds after selling and I was intact with their sister company sold.co.uk which was never clearly explained or asked. Even though they were selling the same way as an estate agent they still took their chunk of £5000 and I had to cover the “majority of fees”. I was told I’d be updated each Friday - they called once. It was impossible to get hold of them, constant voice mail and delayed return calls. At this point I was at risk of losing my new home as they had taken so long to actually be clear on their process my solicitor checks etc for my new home were back! What should’ve been the smoothest transaction was an absolute nightmare. Called to complain and was told “yeah we usually will drop a large bit” “you’ll never get the initial figure” “you can try elsewhere but this is what others will say too”. They even listed my property as requiring a full renovation however Michael Poole stated it as “great first home”. They didn’t even put up a for sale sign. When I finally decided enough was enough and asked them to remove the listing I got a simple “I’ve removed it, good luck”. Literally no attempt to encourage custom or any form of apology / closing of business. Do not believe the dreams they will sell you. Go to an estate agent. This is not a faster process. It is a chocolate covered robbery.
mohammed Shakeel rated We Buy Any Home 1 stars
3 months ago
Avoid this company!!! The previous negative reviews are correct — but I gave them the benefit of the doubt and decided to try them anyway. Unfortunately, my experience was not very good at all. They contacted me with an attractive initial offer, which is what convinced me to proceed. I chose this company specifically because their website claims they can complete within 7 days — this turned out to be completely false. I accepted their offer on 4th April. Then, on 23rd April — 19 days later — they came back to me with a significantly reduced offer, dropping it by £30,000. This is exactly what many of the earlier reviews had warned about. Don’t be fooled by the initial offer. It seems to be a tactic to draw people in, only to slash the price weeks later. I should have listened to the reviews — so take my advice and do not use this company
Sophie Morton rated We Buy Any Home 1 stars
3 months ago
Dishonest, Unprofessional, and Manipulative – A Company to Avoid ⭐☆☆☆☆ Our experience with We Buy Any Home was appalling from start to finish. They initially made us a verbal offer which we accepted — but despite repeated requests, they flat-out refused to put anything in writing. That alone should have set off alarm bells, and in hindsight, we deeply regret continuing. My wife was dealing with someone named Greg, who was rude, dismissive, and clearly uncomfortable dealing with a woman. His behaviour was nothing short of misogynistic and condescending — completely unacceptable in any professional context. Then, just two weeks before completion, they slashed the offer by another £50,000, on top of their original offer which was already £50,000 under market value. That’s £100,000 less than the property was worth, presented at the last minute in an attempt to pressure us into accepting. Let’s be clear: this company uses manipulative, predatory tactics. They string you along, refuse to put anything in writing, then change the terms when they think you’re too far along to back out. They are not trustworthy. They are not professional. And in our experience, their behaviour was sexist, misleading, and unethical. Do not trust them with your property or your time. We strongly advise others to avoid We Buy Any Home at all costs

Frequently Asked Questions About We Buy Any Home

Does We Buy Any Home always honor its initial cash offer?

Based on multiple reviews, the initial cash offer often changes. Customers report that initial valuations are sometimes reduced significantly after assessments, usually after several weeks, so the original figure is not always honored.

How transparent is We Buy Any Home regarding fees and processes?

Several reviewers mention a lack of transparency around the full fee structure and company affiliations. Some customers only learned about certain fees or process steps late in the transaction, sometimes after extended delays.

Can I get a quote without obligation to sell my property?

Yes, reviews indicate that customers can request a cash offer and have the process explained without pressure to proceed. There appears to be flexibility for potential sellers to consider options before making a decision.

About We Buy Any Home

Estate Agents
We Buy Any Home operates in the property buying industry, providing an alternative to traditional estate agents by offering direct house purchasing services. The company acquires residential properties from individuals seeking a quicker sale, aiming to streamline the process with cash offers made directly to homeowners.

The company’s operational model includes an initial property assessment, discussion of purchase options and cash offers, and coordination with customers regarding timelines and legal documentation. Processes are handled through direct communication with sales advisors and do not require the property to be marketed publicly in the traditional sense.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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