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AFG LAW Reviews

Rated based on Reviews

Estate Agents in Bolton

Regent House, Folds Point, Folds Rd, Bolton BL1 2RZ

Published on
October 15, 2025
Last updated
October 15, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of AFG LAW's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About AFG LAW?

very straightforward

helping to complete the purchase smoothly

super accommodating

her advice proved invaluable

so helpful throughout the whole process

very professional and accommodating

great experience with AFG Law

Trustguide extracts key phrases from reviews about AFG LAW and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 15, 2025, customers have reviewed this business and rated it Star out of 5. Trustguide conducted an in-depth analysis of AFG LAW's publicly available reviews View source

Alex Fau-Goodwin rated AFG LAW 5 stars
a month ago
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AFG Law Bolton Superb service throughout the sale of my parents house. Rebecca and Jessica have both been extremely professional throughout the sale. Excellent communication, very supportive made the whole process very straightforward. I would highly recommend AFG.
Soumya Kapil Kumar rated AFG LAW 5 stars
a month ago
Thank you AFG law team for making the process of the purchase of our new home very quickly. Very professional approach and communication from Melissa and Billy . Thank you so much for understanding our personal circumstances and helping to complete the purchase smoothly within our timeframe.
Tye rated AFG LAW 1 stars
a month ago
To echo other sentiments - avoid this firm at all costs. Significant transparency and ethical issues with regards to pricing. Invited in to the office for a first meeting to discuss an issue. There was no mention of any cost for this initial consultation, then two months later attempting to charge £147.50 for it. Issue was time urgent. Was told a letter would be sent. By the time the generic draft letter came - weeks later - the issue had already been resolved. They then had the absolute nerve to attempt to charge me £30 for an email sent to them saying I do not require their services, alongside another £30 replying to that email. Please go elsewhere for your legal issues.

Reviews Summary

The overall sentiment for AFG Law Bolton appears mixed, with both praise and criticism from clients. Reviewers consistently note the professionalism and communication skills of specific staff members, such as Rebecca, Jessica, Melissa, Billy, Elizabeth, Angela, and Katrina. These positive experiences usually center on property transactions, wills, and power of attorney cases. However, some clients report significant issues, including communication breakdowns, billing disputes, and delays, highlighting inconsistency in customer experience.

Common feedback includes mention of friendly and knowledgeable staff when individual team members are recognized, especially in matters like home purchases, will drafting, and legal advice. Other themes include clients valuing clear communication, efficiency, and support throughout legal processes. On the other hand, recurring complaints involve hidden fees, lack of transparency around billing, slow or inadequate responses, and poor handling of urgent matters, particularly when the case is complex or requires follow-up.

Overall, AFG Law Bolton is regarded as having a variable reputation within Bolton's legal sector. Positive reviews stress smooth, well-communicated processes, especially in property and probate work, while negative experiences often arise from perceived inattentiveness or financial transparency issues. Those considering legal services in Bolton may find strong service with specific individuals but should be aware of inconsistencies noted in some reviews.
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Frequently Asked Questions About AFG LAW

How does AFG Law Bolton handle communication during legal cases?

Clients frequently mention regular updates, clear explanations, and prompt responses from specific staff. However, some reviews indicate communication can be inconsistent, with missed calls or delayed replies in certain cases, so it may depend on your assigned solicitor.

Are fees and billing clearly explained in advance by AFG Law?

Many positive reviews note transparent and thorough explanations of costs upfront. However, some customers have reported unexpected charges or disagreements over fees, so it's advisable to confirm all billing details before proceeding.

Can AFG Law Bolton accommodate urgent or same-day appointments?

Several customers report that staff were able to offer same-day appointments, especially for urgent legal matters like ILA appointments, though availability may depend on workload and timing.

About AFG LAW

Estate Agents
AFG Law Bolton offers legal services focused on residential property transactions, wills, power of attorney, and general legal consultation. The firm operates within the legal industry, serving individuals and families seeking guidance through various legal processes in person and through written communication.

The company functions through a team structure, with cases typically handled by solicitors and their assistants. Clients interact with dedicated staff during different stages of the process, such as initial consultations, document preparation, and completion meetings. Communication is managed through meetings, emails, and phone calls, often involving regular updates and coordination among team members.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.