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Visioncare Opticians Reviews

Rated 4.9 based on 302 Reviews

70 Baker St, London W1U 7LB

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Overall sentiment for this optician in London is distinctly positive, with reviewers consistently highlighting the staff’s professionalism, kindness, and expertise in both eyewear adjustments and eye tests. Many mention Craig by name, underscoring his friendly demeanor and dedication to customer satisfaction. Critiques or negative experiences are notably absent in the current batch of feedback.

Common feedback includes praise for prompt service, knowledgeable advice about frames and lens protection, and several instances of complimentary repairs that surpassed expectations. Customers describe helpful staff, a welcoming atmosphere, and seamless service whether addressing urgent eye care needs or selecting new eyewear. The convenient location and clean facilities also contribute to favorable impressions.

Based on these reviews, the optician enjoys an excellent reputation for both customer service and technical proficiency within London. Repeat visits and enthusiastic personal recommendations appear frequently, reinforcing the impression of a trustworthy and customer-centered optical provider in the region.
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What Customers Are Saying About Visioncare Opticians?

excellent service

fantastic experience

Amazing customer service

exceptional service

very friendly, very helpful

incredibly helpful

very attentive and knowledgeable

exceptional service from Craig

Professional, welcoming and friendly

top class service

Trustguide extracts key phrases from reviews about Visioncare Opticians and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Visioncare Opticians's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Visioncare Opticians Ratings

5

As of Based on 302 revies as of Jun 15, 2025

Visioncare Opticians Score

100%

As of Based on 302 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 302 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Visioncare Opticians's publicly available reviews View source

Arij Abdi rated Visioncare Opticians 5 stars
a month ago
Craig provided excellent service! He adjusted my sunglasses perfectly and gave me great advice on how to care for my frameless frames. He was friendly, knowledgeable, and had a great smile—overall, a really positive experience. Highly recommend!
Nikoloz Chikovani rated Visioncare Opticians 5 stars
2 weeks ago
Great Experience and Stylish Selection! I had a fantastic experience. The staff were friendly, knowledgeable, and helped me find the perfect pair of glasses. They had a great range of stylish frames and the fitting process was smooth and professional. Highly recommend for anyone looking for quality eyewear and excellent service!He quickly and expertly repaired my Cartier sunglasses, restoring them perfectly—great service and attention to detail!
E B rated Visioncare Opticians 5 stars
2 weeks ago
Amazing customer service! I booked a last minute appointment here to get my eyes checked based on the good reviews and I was not disappointed. Everyone who works here is lovely and helpful and they provided me with exactly what I needed. I will be back!

Frequently Asked Questions About Visioncare Opticians

Do staff members offer frame adjustments and repairs on the spot?

Yes, customers frequently report receiving quick and expert adjustments or repairs to their glasses and sunglasses, often with complimentary service, conducted directly in-store during their visit.

Is professional advice about lenses and frame selection provided?

Several reviews mention knowledgeable staff offering detailed guidance on frame choices and lens options, including recommendations for eye protection and suitability for specific lenses.

Is it necessary to book an appointment for services?

While some customers book in advance for eye exams, others mention walking in for repairs or adjustments and receiving prompt attention, suggesting both services are accommodated.

About Visioncare Opticians

Opticians
This company operates as an optician, providing a range of vision care services such as eye tests, retina scans, and the sale and repair of eyeglasses and sunglasses. The business serves customers directly in-store, offering expert assistance with eyewear selection and lens fittings, including both regular and designer frames.

The company’s process includes in-person consultations for eye health assessments and frame adjustments. Staff members perform repairs and provide advice on lens care and protection. The store maintains a clean and accessible environment, ensuring services are efficiently delivered either by appointment or on a walk-in basis for immediate eyewear needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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