I would like to share with you that I am disappointed with this gym. I have been with them for 2 years and I am about to sign a contract for another year, but I don't know if I will do it because I appreciate the fact that the equipment is replaced with new ones, but the basic things that I require are very neglected, especially since you increased the subscription fee and I have purchased the full package. Let's start with the fact that there are often problems with toilets, shower doors are not repaired, so they either have no locks or have curtains and you can't use them and have privacy. The pool today was so dirty I couldn't even see my feet and it smelled like sewage it was a terrible experience I don't know what's going on with this gym in Edinburgh but I'm very disappointed. I pay and demand certain things and it starts to work worse than the cheapest gym I have ever been to in my life. I can also mention that in the women's bathroom, for example, the soap dispenser has not been replaced for weeks, so only one works. The pool areas are very dirty and this happens 90% of the time and I go to this gym very often, 5 to 6 days a week. When I want to buy something at the reception, for example a protein shake, the employees see you, but they don't even serve you and you have to wait even 5-10 minutes to be served because they simply ignore the customers. I just want them to solve these problems as quickly as possible because it's really below the level. However, it is the most expensive gym in the city and sometimes I cannot use the swimming pool because it is simply dirty or take a shower because I simply have no privacy. Many lockers in the fitting room do not close, which is another problem. Often, the equipment in the gym is broken, for example the monitors that are supposed to calculate the number of repetitions. As for the scale you have there, it is often disconnected from the power supply or simply does not work, it was replaced with a new one, but I think it's because the staff simply disconnects the scale from the monitor and then you can't check anything, which is a big minus, because, for example, I weigh myself exactly every week and it is very important to me.