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Third Space Islington Reviews

Rated 4.7 based on 1280 Reviews

15 Esther Anne Pl, London N1 1UL

Gyms London

Published on
August 9, 2025
Last updated
August 9, 2025

Reviews Summary

Reviewers consistently note a highly positive sentiment toward Third Space Islington, with remarks highlighting professionalism, warmth, and attentiveness from both staff and management. Many mention specific team members by name, praising friendly attitudes and exceptional service, while several reviews also commend the gym’s cleanliness and the high standard maintained by the cleaning staff. One reviewer, however, presents a negative experience regarding membership cancellation and overcrowding, providing a balanced perspective.

Common feedback includes appreciation for the extensive class offerings, modern and spotless facilities, and knowledgeable instructors. The gym’s operational transparency and visible management, particularly in times of refurbishment, is seen as a strength. Customers across Islington celebrate the diversity of classes, ease of booking, well-maintained amenities like pools and cafes, and a strong community emphasis fostered by both trainers and support staff.

Overall, Third Space Islington is regarded as a reputable and premium fitness center in the local area. Its consistent delivery on service, class quality, and facility upkeep has fostered repeat membership and loyalty. While infrequent issues with crowded spaces and administrative processes are noted, the gym’s reliability and community focus underpin its strong local reputation.
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What Customers Are Saying About Third Space Islington?

professionalism and warmth of the team

The facilities are spotless and modern

quality of the classes are excellent

fantastic PT session with Charlotte

everything you need in one place

constantly updating the amenities

fantastic PT session with Hannah Melvin

a genuine haven from a very busy work/life schedule

genuinely takes great pride in exceptional service

Trustguide extracts key phrases from reviews about Third Space Islington and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Third Space Islington's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Third Space Islington Ratings

5

As of Based on 1280 revies as of Aug 09, 2025

Third Space Islington Score

90%

As of Based on 1280 revies as of Aug 09, 2025

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Customer Reviews

As of Aug 09, 2025, 1280 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Third Space Islington's publicly available reviews View source

robert csernus rated Third Space Islington 5 stars
2 weeks ago
I’ve been a regular at Third Space Islington for some time, and one of the standout qualities of the club is the professionalism and warmth of the team. The concierge staff are consistently welcoming, with one team member in particular, Rita, going out of her way to make members feel valued. It sets a genuinely positive tone at both arrival and departure. The trainers and management are equally approachable and foster an inclusive, supportive environment both on the gym floor and in classes. The cleaning staff also deserve huge credit. The facilities are maintained to a high standard, and their consistent, behind-the-scenes efforts don’t go unnoticed. They, too, are warm and friendly, contributing to a sense of community that really makes the club feel like a “third space.” The General Manager, John, is visible, engaged, and open to feedback, which gives members confidence that their input is being taken seriously. This is particularly important as the club undergoes a period of transformation. The refurbishment is both welcome and necessary to ensure that the facilities reflect the premium nature of the brand. In addition, the expanding class timetable and quality of instruction remain key strengths. I’m looking forward to seeing how the upcoming changes further enhance the training environment.
Rahul Muthalaly rated Third Space Islington 1 stars
a week ago
Despite the overwhelming positive reviews for this place it did not do it for me. My negative experience was compounded by a pilfering attitude from the administration. The gym staff themselves were all reasonably nice. I joined excited to utilise the facilities but found that they have oversold memberships quite extensively. It was extremely difficult to find space to use the facilities during busier periods (which extend either side of traditional gym peak hours a lot). After 2 sessions within the first week of the month I decided to cancel my membership because it didn't suit my needs. I spoke to the team who took almost 2 weeks to get back to me. They informed me that, despite wanting to cancel within the first week of my membership I would be forced to pay the second month's fees as well (260 pounds). They pursued this aggressively and I have eventually relented. I think that cemented the feeling that the gym is run exclusively for profit over the experience of members. For a gym this expensive one would expect to be able to easily use the facilities. Would not recommend joining if you plan to use the calisthenics/free weights area - the place is rammed and oversold and they will hunt you down for multiple months of membership even if you cancel in the first week.
Scarlett’s Cupcakes rated Third Space Islington 5 stars
a week ago
The best gym in Islington! Third Space Islington is hands down the best gym I’ve ever been to. The facilities are spotless and modern, always super clean and well-maintained. The variety of classes is incredible – there’s something for every fitness level, and you can easily book everything through the app. The staff are so welcoming and professional, and the instructors are not only knowledgeable but genuinely helpful and motivating. It’s more than just a gym – it’s a full wellness experience. Highly recommend! Emilija b

Frequently Asked Questions About Third Space Islington

Are the facilities at Third Space Islington well maintained?

Yes, reviewers frequently mention that Third Space Islington is modern, spotless, and cleaned to a high standard by dedicated staff. The cleanliness and upkeep of amenities, including pools and changing areas, are often highlighted.

How easy is it to book classes or use the facilities?

Members detail that class booking is straightforward, usually done through the app, and class variety is strong. Most report that classes do not book out far in advance, though some mention occasional crowding in certain gym areas.

What is the process for membership cancellation at Third Space Islington?

One reviewer experienced delays in communication and was required to pay additional fees despite early cancellation attempts. Members should clarify membership terms and cancellation policies in detail prior to joining.

About Third Space Islington

Gyms
Third Space Islington operates as a premium health club and fitness center, providing gym facilities, group classes, swimming pools, and personal training services. The company serves clients on-site through direct membership access to a wide variety of fitness amenities and wellness programs, catering to people seeking comprehensive fitness solutions in Islington.

The company manages daily club operations via an in-person model with staff in multiple roles, including trainers, management, cleaning, and front-desk teams. Customer engagement includes class booking apps, routine facility maintenance, ongoing renovations, and a focus on community-building, ensuring access to diverse programs and well-kept spaces throughout the customer journey.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.