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Vape UK Reviews

Rated 4.7 based on 473 Reviews

Online Stores in Brighton

2A Victoria Rd, Brighton and Hove, Brighton BN41 1XQ

Published on
August 16, 2025
Last updated
August 16, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Vape UK's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Vape UK?

amazing dispatch timeframe

definitely gonna order from here again

excellent service here

rectified super well and quick

very helpful and friendly

liquids are packaged well

THE DELIVERY TIMES ARE INCREDIBLE

Customer Care is Brilliant

absolutely amazing. Friendly and helpful

never had a problem with my orders

Trustguide extracts key phrases from reviews about Vape UK and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 16, 2025, 473 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Vape UK's publicly available reviews View source

R B rated Vape UK 5 stars
a month ago
This is some text inside of a div block.
Amazing service, always manage to deliver within expected timeframes and have an amazing dispatch timeframe. From looking at other reviews it's no wonder they always get the packaging perfect and correct and have never had an issue. Free delivery limit is amazing. Customer service and VIP scheme is on point. I love the range of products they have and the fact they put a/multiple ;) chocolates in per order which infuse with the flavours of pouches I order (which is surprisingly nice). All in all theyre a wonderful provider and have an amazing personality, customer service and look after their members.
Alex rated Vape UK 5 stars
3 months ago
First time ordering from here I saw all the good reviews and that the delivery time was fast and everyone was right! I ordered mine yesterday and it just came today even had a little chocolate with it I'm definitely gonna order from here again seems like one of the best online vape shops out there better than any others I've used.
Ashley G rated Vape UK 5 stars
3 months ago
I just want to say what an excellent service here! I've been using this shop for about a year. Staff are always happy when serving and are always ready to have a quick chat whether it be about F1 or general day to day stuff. products are really varied and excellent. I've only ever left 2 reviews and this one is very deserving. Thanks for making vape shopping easy guys 👍👍👍

Reviews Summary

The overall sentiment of customer reviews for Vape UK is overwhelmingly positive, with most reviewers highlighting fast delivery, excellent product packaging, and a broad product range. Several mention the company's reliable service, order accuracy, and the thoughtful addition of chocolates in their orders. Although one review notes a less engaged staff member on a single occasion, most feedback points to strong customer service and consistent satisfaction.

Common themes in these reviews include rapid order fulfillment, competitive prices, and the efficiency of the online store. Repeat customers commend helpful and approachable staff, responsive customer support (including the ability to resolve the occasional issue), and a rewarding loyalty or VIP scheme. Customers also appreciate seamless web checkout, and many note that free tracked delivery options have improved over time.

Overall, Vape UK has established a reputation for dependability, fast shipping, and customer care within the vape shop industry. Its strong service standards, responsive approach to issues, and value-added touches foster loyalty and repeat business, solidifying its position as a respected online vape retailer in the UK.
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Frequently Asked Questions About Vape UK

How quickly does Vape UK deliver orders?

Customer reviews repeatedly highlight next-day delivery, even on bank holidays. The service uses tracked shipping options and consistently gets praise for dispatching orders faster than most competitors, often providing free delivery for orders over a minimum spend.

What should I do if I have a problem with my Vape UK order?

If an issue arises, customers report that Vape UK’s support team responds rapidly and resolves problems efficiently, whether by email or other means. Staff are described as friendly and helpful in dealing with any concerns.

Does Vape UK have a loyalty or VIP scheme?

Yes, customers can participate in a loyalty or VIP scheme. Reviews mention that it is worthwhile and offers benefits for repeat purchases, such as earning loyalty points with each order.

About Vape UK

Online Stores
Vape UK operates as an online and in-store retailer specializing in vaping products, including e-liquids, vape devices, and accessories. The company provides customers with a broad selection of brands and product varieties, enabling users to place orders either via their digital platform or in-person shop.

Orders are fulfilled through a streamlined process involving rapid dispatch and tracked delivery services, often with value-added incentives such as loyalty points and free delivery over a certain spend. Vape UK maintains an inventory management system to ensure product availability and packages each order with care, regularly including packaging extras like chocolates.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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How was your experience at Vape UK?

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Mike, Adam and another 21,516 have joined the waitlist.