AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Vape Club - UK Online Vaping Store logo

Vape Club - UK Online Vaping Store Reviews

Rated 4.9 based on 2298 Reviews

27 Greenhill Cres, Watford WD18 8YB

Online Stores Watford

Published on
August 18, 2025
Last updated
August 18, 2025

Reviews Summary

Overall, customer feedback for Vape Club’s vaporiser shop is overwhelmingly positive, with reviewers frequently describing their experiences as efficient, responsive, and reliable. Many customers specifically mention quick resolutions to problems, often citing staff members such as Colin, Mo, and Szymon by name. While a few issues with delivery or product defects are mentioned, the company’s quick and helpful customer service is highlighted as a strong point.

Common themes include the ease of ordering, prompt delivery, and breadth of product selection, with many noting next-day shipping and accurate order fulfillment. The loyalty program and reasonable minimums for delivery are also appreciated. When problems arise—whether due to faulty products or lost shipments—customers uniformly report that Vape Club resolves them promptly and professionally, reinforcing trust in their support team.

Based on the available reviews, Vape Club is regarded as a highly reliable vaporiser shop with a strong reputation for customer-centric problem resolution and operational efficiency. This positive reputation appears consistent across recurring and first-time buyers, further building the company’s standing as a reputable specialist in the vaping segment.
Read more

What Customers Are Saying About Vape Club - UK Online Vaping Store?

Excellent customer service – highly recommended!!!

absolutely brilliant

Nothing but positive experiences

very efficient and well priced

sorted it out in minutes

hassle free delivery

impressed by the speed & accuracy

incredibly helpful and professional

absolutely outstanding

10/10 service from Vape Club

Trustguide extracts key phrases from reviews about Vape Club - UK Online Vaping Store and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Vape Club - UK Online Vaping Store's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Vape Club - UK Online Vaping Store Ratings

5

As of Based on 2298 revies as of Aug 18, 2025

Vape Club - UK Online Vaping Store Score

100%

As of Based on 2298 revies as of Aug 18, 2025

Got a busrning question about Vape Club - UK Online Vaping Store?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 18, 2025, 2298 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Vape Club - UK Online Vaping Store's publicly available reviews View source

Mr. Tony Petkov rated Vape Club - UK Online Vaping Store 5 stars
5 days ago
Professional, and Problem Solved! At first, my device didn’t work and I thought it was faulty. The seller contacted me almost instantly, advised me to replace the coil, and the problem was solved immediately. The issue was a defective coil, and now everything works perfectly. Excellent customer service – highly recommended!!!
Kelly rated Vape Club - UK Online Vaping Store 5 stars
5 days ago
My loyalty with this service is due to the fact that the shopping experience is so easy. The products are great value for money and the range of products are enough to cater for all types of vapers. Delivery is always fantastic, the minimum spend for next day delivery is so reasonable at twenty pounds. I also enjoy the fact that loyal members are able to collect and save points for money off products for future purchases too. As for the customer service team; absolutely brilliant. Over the years i have been ordering, i only ever encountered one issue with delivery and that was from fault by Royal mail. The vape club team (Mo especially) was kind and friendly and had outstanding customer service rapport. I got prompt responses and a super quick resolution,. This company are fabulous at valuing their customers and exceeding customer expectations.
Sam Scannell rated Vape Club - UK Online Vaping Store 5 stars
5 days ago
Fantastic service and incredibly quick delivery. They have a huge range of various vape items available including, all in one devices, pod devices, Sub Ohm/box mods,, liquids, and accessories like coils, pods, tanks and drip tips. Any time I’ve had an issue they have been extremely quick at resolving them. Nothing but positive experiences with Vape Club!

Frequently Asked Questions About Vape Club - UK Online Vaping Store

How quickly does Vape Club resolve delivery or product issues?

Customers report that Vape Club handles order and product issues promptly, often resolving problems such as lost parcels or defective items within minutes. The support team provides quick responses and dispatches replacements without unnecessary delays.

Does Vape Club offer a loyalty program or benefits for repeat customers?

Yes, Vape Club offers a loyalty program where customers can collect and save points from purchases. These points can be redeemed for discounts on future orders, providing added value for regular shoppers.

Is local collection available for Vape Club orders?

Vape Club offers a local collection option for customers. Collection orders are typically ready within 15 to 30 minutes, making it a convenient choice for those who live nearby and wish to receive products quickly.

About Vape Club - UK Online Vaping Store

Online Stores
Vape Club is a retail company specializing in the sale of vaping devices, accessories, and related products. The business operates primarily as an online vaporiser shop, providing a wide variety of vaping items including pods, mods, coils, e-liquids, and other essential components to customers through its digital storefront.

The company processes customer orders via its website, offering both standard delivery and local collection options. Orders are managed promptly, with a focus on accurate, same-day dispatch and fast shipping. Vape Club has established operational systems for prompt issue resolution, loyalty points accumulation, and ongoing customer support through a responsive team.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
7894795893580580855

How was your experience with Vape Club - UK Online Vaping Store?

People also checked

Stock Must Go Ltd logo
Stock Must Go Ltd

Rated 1 stars

Dibor logo
Dibor

Rated 1 stars

TradeNRG logo
TradeNRG

Rated 5 stars

Toy Street logo
Toy Street

Rated 1 stars

Charlies warehouse logo
Charlies warehouse

Rated 1 stars

Ffern logo
Ffern

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.