Overall sentiment for Vape & Go’s online vape store is decidedly mixed, with feedback ranging from strong dissatisfaction regarding customer service responsiveness to high praise for order fulfillment and product quality. Reviewers consistently mention problems such as slow delivery, unresolved refunds, unanswered calls and emails, with several dissatisfied users labeling the company as “scammers” or “unprofessional.” However, there are also positive remarks noting fast delivery, well-packaged goods, and helpful staff, especially when issues were resolved quickly.
The most frequent themes in these reviews are service reliability, order accuracy, and customer communication. Negative feedback centers on unfulfilled orders, missing items, or difficulty securing refunds; these are paired with frustration over unresponsive customer support channels. Positive reviews highlight fast dispatch, good product selection, and repeat satisfaction, indicating operational consistency in some cases but inconsistency in others.
Based on customer feedback, Vape & Go’s reputation as an online vape shop appears polarized. While some customers in the UK have had seamless experiences with fast, correct deliveries, others cite major concerns around missing orders, slow refunds, and lack of support. Overall, Vape & Go attracts both loyal customers and sharp criticism, making its reputation locally mixed and cautionary.
The most frequent themes in these reviews are service reliability, order accuracy, and customer communication. Negative feedback centers on unfulfilled orders, missing items, or difficulty securing refunds; these are paired with frustration over unresponsive customer support channels. Positive reviews highlight fast dispatch, good product selection, and repeat satisfaction, indicating operational consistency in some cases but inconsistency in others.
Based on customer feedback, Vape & Go’s reputation as an online vape shop appears polarized. While some customers in the UK have had seamless experiences with fast, correct deliveries, others cite major concerns around missing orders, slow refunds, and lack of support. Overall, Vape & Go attracts both loyal customers and sharp criticism, making its reputation locally mixed and cautionary.
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