Ty Ty Plant Nursery Reviews

The overall sentiment toward Ty Ty Nursery and its plant delivery service is predominantly negative based on recent customer reviews. Reviewers often cite receiving dead or unhealthy trees and plants. Fast shipping and proper packaging are mentioned in some positive posts, but the predominant tone centers around dissatisfaction with plant viability and unresponsive or unhelpful customer service. Store credit in place of refunds and lengthy wait times to resolve issues are repeated concerns.

Common themes across reviews include frequent reports of plants or trees arriving in poor or dead condition, long delays or a lack of response from the company’s customer service, and inconsistent handling of replacements or warranty claims. Positive mentions are limited and relate mainly to initial impressions, such as quick delivery or the condition of packaging, rather than long-term plant success. Customers note difficulty in obtaining satisfactory resolutions when problems arise.

Overall, Ty Ty Nursery is seen by customers as a risky choice for ordering plants online, with its reputation in plant quality and after-sales service viewed unfavorably in recent feedback. While a minority experience successful outcomes, trust and reliability are significant concerns for most reviewers, particularly for those seeking robust plants and meaningful support if issues develop.

Ty Ty Nursery is a plant retailer specializing in the sale of trees, bushes, fruit plants, and related garden stock. The company operates through an online ordering system, shipping a variety of live plants and trees directly to customers nationwide. Orders are placed via the website, and items are delivered by mail.

The business utilizes standard horticultural packaging and seasonal shipping schedules. Communication regarding orders is conducted through email and phone support. The company offers credits or replacements as part of its policy for plant issues, and customers can also interact through photo submissions or warranty claims for resolved concerns. Processes are oriented toward remote plant selection and home gardening.