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Grasslands Nursery Reviews

Rated 4.6 based on 1446 Reviews

Free Green Ln, Lower Peover, Knutsford WA16 9QY

Nursery Knutsford

Published on
August 23, 2025
Last updated
August 23, 2025

Reviews Summary

Overall, customer sentiment regarding Grasslands Nursery and its plant delivery service is strongly positive, with reviewers noting healthy, well-packaged plants, easy online ordering, and helpful delivery notifications. Staff are frequently described as knowledgeable and friendly, and multiple customers specifically appreciate the advice given on planting and care. While most reviews reflect satisfaction, some mention issues with plant quality upon arrival or concerns over customer support in specific cases.

Common feedback centers around Grasslands Nursery’s reliability in delivering plants in good condition, the clarity of communication regarding orders and delivery timing, and the helpfulness of both delivery drivers and customer service via email. Customers mention quick delivery times, informative online resources, and being kept updated during the order process. Negative experiences typically relate to mismatches in stock availability, varied outcomes between individual plants within larger orders, or dissatisfaction with post-purchase resolution for damaged or failing specimens.

Grasslands Nursery is regarded as a dependable provider of plants and trees in its region, with a strong reputation for healthy products and professional delivery. Many express willingness to repurchase, referencing quality and efficient service as key differentiators. Overall, the nursery is viewed as a reputable choice for garden plant purchases and delivery locally.
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What Customers Are Saying About Grasslands Nursery?

staff were very knowledgeable and helpful

the plants were in a good healthy condition

delivery was super quick

arrived in perfect condition

replies from queries I sent about my order within a day

Healthy plants brilliantly packaged

Delivery was prompt and very well packaged

Easy website.to navigate

the delivery driver was friendly

the plants themselves were well packaged

Trustguide extracts key phrases from reviews about Grasslands Nursery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Grasslands Nursery's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Grasslands Nursery Ratings

5

As of Based on 1446 revies as of Aug 23, 2025

Grasslands Nursery Score

70%

As of Based on 1446 revies as of Aug 23, 2025

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Customer Reviews

As of Aug 23, 2025, 1446 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Grasslands Nursery's publicly available reviews View source

Sharon Turley rated Grasslands Nursery 5 stars
2 weeks ago
Went to buy two trees as noted previously that all the trees and plants look healthy and looked after! We chose two trees and the staff were very knowledgeable and helpful giving us advice on planting. The delivery notifications were very helpful and the delivery driver was friendly and gave good advice regarding planting. We are really happy with our beautiful trees and will definitely go to Grasslands for more trees and plant, would fully recommend!
Sonya Nickson rated Grasslands Nursery 2 stars
4 weeks ago
Ordered and paid for 10 hornbeam. After a few days I received a phone call to say they didn’t have the size I ordered so I needed to pay extra for the larger size, which I did. Three of the plants arrived clinging to life. The others are fine.
Waz H rated Grasslands Nursery 5 stars
4 weeks ago
Great experience from start to delivery. I ordered a couple of large cherry laurel bushes.The online ordering process was very easy. I had a confirmation email within a day, and the plants were delivered within 4 days. The plants were in a good healthy condition and left in a safe place. I have used a number of other plant suppliers in the past and Grasslands have been the best by far. I would recommend and will be using again.👏👍

Frequently Asked Questions About Grasslands Nursery

How is the quality of plants and trees from Grasslands Nursery?

Many customers report receiving healthy, well-packaged plants and trees, with several noting the products exceeded their expectations. Plants generally arrive in good condition, but a few customers did experience issues with the health of certain items.

Does Grasslands Nursery provide help or advice on planting?

Yes, Grasslands Nursery staff are often described as knowledgeable and willing to provide advice on plant selection and care, both during purchase and at the time of delivery.

How quickly are orders delivered after purchase?

Orders are typically delivered within a few days following purchase. Customers note that delivery can be prompt, with notifications provided regarding the shipping and delivery process.

About Grasslands Nursery

Nursery
Grasslands Nursery is a business that supplies plants, trees, and shrubs, focusing on both retail and larger-scale orders for private and commercial landscaping. Customers can purchase online through their website, selecting various species and sizes for delivery to their home or project site.

The company manages the full order process, including online checkout, proactive communication about stock and shipping, careful packaging to ensure live plants arrive in good condition, and delivery either through in-house drivers or third-party couriers. Staff are available for pre-sale advice and order support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.