Two Men and a Truck Moving Reviews

Customer reviews for Two Men and a Truck reveal a mixed reputation, with several reviewers praising their professionalism, punctuality, and care during moves, especially in cases involving challenging items like pianos and old staircases. Positive experiences note the friendliness and humor of staff, efficient processes, and a willingness to bring extra protective materials. However, there are also significant criticisms, ranging from perceived inefficiency and lack of professionalism to unresolved property damage and poor post-move communication.

The most frequent themes across reviews are the professionalism and efficiency of the moving crews when things go well, including successful and timely large or complex moves, careful handling of pets, and clear, helpful communication during booking. On the other hand, critical feedback focuses on damaged property, delayed timelines, lack of preparedness, customer service challenges after the move, and delayed or incomplete damage compensation, which sometimes required multiple follow-ups.

Overall, Two Men and a Truck is seen as a company capable of delivering quality moving services, particularly for repeat or straightforward moves, but also as one whose service in [city/region unspecified] can vary significantly depending on the crew and situation. Their ability to resolve issues eventually is acknowledged, yet slow or unresponsive communication post-move remains a concern for some customers.

Two Men and a Truck is a moving and removals company specializing in transporting households or businesses locally. Their core service involves packing, loading, moving, and unloading items between locations. The company typically operates in-person through direct appointments and reservations, serving clients with both small and large moving needs.

Operationally, Two Men and a Truck dispatches teams equipped with protective materials and appropriate tools. Services can include junk removal in addition to regular moving. Bookings can be made by phone, with estimated costs provided in advance. Supervisors sometimes oversee moves, and the company handles both planning and onsite execution using its dedicated staff and vehicles.