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Trunk Logistics - Removals & Storage Reviews

Rated 4.4 based on 408 Reviews

Unit 54, Globe Industrial Estate, Grays RM17 6ST

Removal Companies Grays

Published on
August 30, 2025
Last updated
August 30, 2025

Reviews Summary

The overall sentiment in customer reviews for Trunk Logistics removal service is overwhelmingly positive. Reviewers consistently note the team's professionalism, efficiency, and careful handling of belongings, often mentioning staff members by name such as Courtney, Kayne, Liam, and others. Communication and coordination are highlighted as strong points, with several customers referencing stress-free moves and helpful team interactions. There is no significant criticism or negative feedback evident in these reviews, indicating a strong positive reputation.

Common feedback includes praise for punctuality, thorough assessments, responsive booking processes, and respectful treatment of both items and property. Customers across the UK describe successful moves involving heavy lifting, tight spaces, and logistical challenges, yet consistently report no damage and smooth execution. The staff's accommodating attitudes—often managing last-minute changes or special requests—are noted repeatedly, as are specific instances of going 'above and beyond.'

Overall, Trunk Logistics is regarded as a highly reliable and professional removal company based on these UK customer reviews. The combination of attentive communication, skilled teams, and smooth operational processes sustains their positive reputation and inspires repeat business. Clients across regions, including London and longer-distance moves within the UK, express confidence in recommending the company to others.
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What Customers Are Saying About Trunk Logistics - Removals & Storage?

seamless and enjoyable

thoroughly professional manner

did a stellar job

efficient and careful with our belongings

made my move so easy

handled everything with care

carefully packed, nothing was damaged

very efficient. Communication was excellent

so smooth and they were so helpful

cheerful, focused and professional

Trustguide extracts key phrases from reviews about Trunk Logistics - Removals & Storage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Trunk Logistics - Removals & Storage's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Trunk Logistics - Removals & Storage Ratings

5

As of Based on 408 revies as of Aug 30, 2025

Trunk Logistics - Removals & Storage Score

100%

As of Based on 408 revies as of Aug 30, 2025

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Customer Reviews

As of Aug 30, 2025, 408 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Trunk Logistics - Removals & Storage's publicly available reviews View source

Harpreet Bassi rated Trunk Logistics - Removals & Storage 5 stars
a month ago
I’m excited to share our recent moving experience, which went off without a hitch! From start to finish, the team; Luca, Courtney, and Kane made the process seamless and enjoyable. They were incredibly polite and handled all of our belongings with the utmost care. When it came to reassembling our furniture, their service was top-notch. I especially want to highlight Courtney, who truly went above and beyond. His calming presence and insightful advice kept us in good spirits during a hectic time, especially as we were racing to get the keys. With Courtney leading the way alongside Luca, everything was coordinated beautifully, making the entire process so much easier for my family and me. Thank you to the team for an outstanding job!
David Murdoch rated Trunk Logistics - Removals & Storage 5 stars
2 weeks ago
I wish I could give this firm more than five stars. They rescued us after a dreadful company moved us but, amongst other things, left some of our stuff behind. For less than the other firm had the cheek to say they would charge us, Trunk Logistics did the job in a thoroughly professional manner. At every stage they kept in close touch and checked details. Kayne and Amin, the removal men, were absolutely fantastic: friendly, helpful, efficient and everything else you could wish for. They even moved a heavy wardrobe upstairs for us, which had not been in our agreement. Thank you all so much and we wish you all the success you so richly deserve. David and Christine Murdoch
Luis M. Ferreira rated Trunk Logistics - Removals & Storage 5 stars
2 weeks ago
We had a great experience with Trunk Logistics, from the booking to the actual move, they did a stellar job. Liam handled our booking and initial assessment - he followed up with me carefully and communicated things in an efficient and clear way. Pricing was competitive and booking was a breeze. Our move was handled by Catalin and Silviu, who were delightful. They handled our furniture and belongings carefully, and also took care not to hit anything on our rental flat as well as our new home. They were also funny and pleasant to be around! We were moving out of a top floor victorian flat which had narrow stairs and tight corners, so we were worried about potential scratches and banging (had some bad experiences with IKEA deliveries in the past) but Catalin and Silviu got everything out with no scuffs or damage! Overall, we were very nervous about moving but quite frankly it went extremely smoothly - and we're very happy with the service provided. Would definitely recommend Trunk Logistics to anyone moving!

Frequently Asked Questions About Trunk Logistics - Removals & Storage

How does Trunk Logistics handle fragile or valuable items during the move?

Multiple reviews mention that Trunk Logistics staff take great care in packing and transporting fragile items, ensuring belongings such as special china and glass arrive without damage. The crew are described as patient and detail-oriented with packing.

Are Trunk Logistics removal teams willing to assist with assembling or moving heavy furniture?

Yes, reviews highlight instances where teams assisted with reassembling furniture and moving heavy or awkward items, including situations not originally specified in the agreement, often managing these tasks efficiently and without complaint.

Is communication clear throughout the booking and moving process?

Customers consistently report that Trunk Logistics provides excellent communication from booking through to completion. Staff follow up on details, answer questions promptly, and keep clients informed on moving day arrangements.

About Trunk Logistics - Removals & Storage

Removal Companies
Trunk Logistics is a removals service company specializing in the transportation of household and office belongings for customers relocating locally or longer distances within the UK. The company operates in-person, providing comprehensive packing, moving, and furniture assembly services as part of its core offering.

The operational model includes initial assessments and detailed planning, with teams handling booking, packing, transport, and careful item management. Trunk Logistics employs trained personnel who execute moves efficiently, often working in multi-member crews to address complex logistical and customer requirements. The workflow covers start-to-finish service, including communication, careful packing, loading, and reassembly.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.